AirMark Corporation ยท 3 hours ago
Customer Support / Purchasing Specialist
Seattle, WA
Full-time
Onsite
Entry, Mid Level
2+ years expAirMark Corporation is seeking a dynamic Customer Support / Purchasing Specialist to be part of our team. This position will provide top-notch customer service and support through phone and email communication, buying and order processing, quality control, and other special projects.
IndustrialManufacturingPrinting
Responsibilities
Engage with customers via phone and email, offering support and information about our products and services
Address customer inquiries and complaints promptly, escalating complex issues to technical specialists
Take proactive steps to resolve customer concerns and ensure satisfaction
Collaborate with internal departments to resolve issues related to inventory, invoicing, and purchasing
Purchase product to maintain proper stock and perform stock forecasting
Order and receive drop shipments
Input and print orders, invoices, quotes, and pick slips in a timely and accurate manner
Research inventory discrepancies
Receive product invoices, perform invoice compilation, reconciliation, and discrepancy resolution
Collect and enter orders for new or additional products or services
Develop and maintain relationships with vendors
Initiate Vendor Returns in a timely manner with ownership to completion
Provide comprehensive product details, including specifications, pricing, availability, and alternative options
Efficiently process customer orders and returns, ensuring accuracy at all times
Maintain detailed records of customer interactions and feedback
Qualification
Required
Exceptional verbal and written communication skills
Ability to negotiate effectively with vendors to secure competitive pricing, expedited delivery, and purchasing terms
Strong interpersonal skills, with a focus on delivering outstanding service and resolving customer issues
Proficient computer skills, adaptable to learning new software platforms
High school diploma or equivalent required
Previous experience in customer service or support required
Preferred
2-5 years purchaser/buyer experience preferred
Benefits
Medical/Dental coverage
401K
Vacation and Sick Leave
Paid Holidays
Free Parking
Employee shipping discounts
Company
AirMark Corporation
As a national sign supply leader, AirMark is focused on improving productivity and profits for the sign, aerospace, and outdoor advertising industries.
11-50 employees
Funding
Current Stage
Early StageLeadership Team
Greg Wentz
President / CEO
Company data provided by crunchbase