Benefits, Inc ยท 5 hours ago
Great People
Benefits, Inc. is a trusted independent insurance agency specializing in health insurance solutions. They are seeking a Customer Service Representative to support the team in delivering exceptional customer service and managing client accounts effectively.
Responsibilities
Supporting the team in delivering exceptional customer service
Assisting clients with their inquiries
Ensuring a seamless benefits administration process
Maintaining strong relationships with clients and insurance carriers
Managing client accounts
Providing timely assistance to address customer needs
Qualification
Required
Strong communication, interpersonal, and relationship management skills
Proficiency in organizational tasks, time management, and attention to detail
Basic knowledge of health insurance, benefits administration, and the ability to explain complex concepts clearly
Adaptability, problem-solving skills, and a customer-focused mindset
High school diploma or equivalent required; additional certifications in insurance or benefits administration are advantageous
Proficiency in standard business software, including Microsoft Office tools
Preferred
Experience in client services or insurance-related roles is a plus