NEOGOV · 2 weeks ago
Information Technology Analyst
La Mesa City Hall, CA
Full-time
Onsite
Mid Level
$89K/yr - $116K/yr
4+ years expThe City of La Mesa invites Information Technology professionals to apply for the position of Information Technology Analyst. The ideal candidate is expected to perform a variety of professional, technical, and analytical duties related to the support of the City's computer network, hardware, and telecommunications systems.
GovTechHuman ResourcesInformation TechnologySoftware
Responsibilities
Perform a variety of complex systems analysis in the design, implementation and maintenance of information systems and supporting computer hardware and software applications
Repair, maintain and troubleshoot local area network(s), wide area network(s) and data, audio and video communications systems
Configure, administer, maintain and update the City's computers and servers, including hardware and software installation
Install, integrate, administer, and maintain a variety of computer operating systems; conduct system performance analysis and tuning; and install and maintain system software
Perform database administration and management; setup and maintenance of database environments; maintain database security and user access; troubleshoot and resolve database related problems to ensure data integrity; research and analyze new systems and database developments
Provide backup and recoverability capabilities by monitoring, testing, backing up, and restoring system and database backups on servers
Investigate, analyze and resolve network-related problems; resolve compatibility issues; recommend and implement improvements and automated solutions; analyze system problem logs; take corrective action to resolve problems
Perform system maintenance activities on various systems; monitors system disks for space; maintains system security; resets user passwords; grants or revokes system access
Provide support in the operation of the City's telephone and voice mail systems
May provide introductory training and re-training for staff on all technology/communications systems at the City; train users on software applications through both individual and group training; conduct regular training workshops for major enterprise applications
Research and recommend purchases; obtain quotes; create purchase orders; review invoices for accuracy
Interface with City vendors and contractors to resolve problems and research products
Respond to requests from users regarding system operations or hardware and software problems; provide solutions to operational problems or refer users to appropriate staff member
Coordinate onsite installation, integration, testing, and servicing performed by outside consultants, contractors, and public agencies
Operate a variety of equipment including printers, tape units and communication equipment
Monitor and respond to the Information Technology help line and work order system
Perform related duties as required
Qualification
Required
Equivalent to a bachelor's degree from an accredited college or university with major course work in computer science, information systems or a related field
At least four years of increasingly responsible experience in the operation, maintenance and support of wide or local area networks
Possession of an appropriate, valid driver's license
Preferred
Experience in local government is desirable
Certification in one or more technical or application support areas such as network administration and management, telephone systems, internet and/or database administration is desirable
Benefits
The City of La Mesa offers a comprehensive benefit package including vacation, holiday, and sick leave as well as medical, dental, vision, and life insurance.
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
H1B Sponsorship
NEOGOV has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (13)
2024 (10)
2023 (10)
2022 (18)
2021 (14)
2020 (16)
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
Canada NewsWire
2025-11-14
2025-11-14
Government Technology US
2025-10-31
Company data provided by crunchbase