Proline Range Hoods ยท 4 hours ago
Customer Service Rep in Dog Friendly small office
Salt Lake City, UT
Full-time
Onsite
Mid Level
3+ years expProline Range Hoods is seeking a Customer Service Representative to join their team in Salt Lake City, UT. The role involves troubleshooting customer inquiries, placing orders, and ensuring a positive customer experience in an in-office environment.
Consumer GoodsE-CommerceSales
Responsibilities
Take incoming customer service phone calls and respond to customer inquiries by phone, email, online chat, and in person
Troubleshoot product or order issues and work toward a quick and positive resolution
Demonstrate strong commitment to punctuality and dependable shift coverage
Generate, prepare, and input purchase orders and vendor invoices
Navigate inventory levels and promotions using multiple software programs
Create, nurture, and close inbound sales opportunities
Communicate and collaborate with the warehouse team to ensure timely and accurate order fulfillment
Provide internal feedback to improve the customer experience and identify new ways to generate revenue and business growth
Qualification
Required
Proven track record of achieving goals and creating exceptional customer experiences
Self-motivated with strong interpersonal and clear communication skills
Enjoys working collaboratively in a team environment
Strong analytical and problem-solving abilities
High attention to detail and accuracy
Ability to multitask and manage time efficiently in a fast-paced setting
Advanced verbal and written communication skills
Proficient with Microsoft Office, Outlook, and Google Sheets
Customer Service: 3+ years
Microsoft Office/Google Suite: 4+ years
Administrative: 1+ year
Company
Proline Range Hoods
Proline Range Hoods is an online marketplace for residential range hoods.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase