Apply on Employer Site

John Marshall Bank · 5 hours ago

Loan Administrator

Rockville, MD

Full-time

Onsite

Senior Level

$77K/yr - $116K/yr

5+ years exp

John Marshall Bank is seeking an experienced Loan Administrator to support their Lending Team in Rockville. The role involves various administrative functions to assist in managing the lending portfolio, including loan closings, customer communications, and maintaining documentation.

BankingFinancial ServicesInsuranceProperty Management

No H1B

Responsibilities

Assist Lenders by providing administrative support as assigned for all aspects of the lending program including credit file set-up and maintenance, maturities, past dues, and exceptions

Administer loan closings to include credit file transfer to Credit Administration, underwriting requests and maintenance of in-house loan documentation

Perform a variety of filing functions and preparation of various reports Identify credit and non-credit sales opportunities for the Bank and refer to the appropriate individual

Serve as a secondary contact point for present and potential customers. Coordinate correspondence and follow-up activities, both verbal and written, between clients and loan officers

Assist in follow-up activities to reduce delinquencies and to maintain file documentation in a current status

Promote or cross-sells Bank products and services to existing and potential customers

Respond to inquiries from customers, loan officers, and/or interdepartmental personnel concerning the status of and/or problems arising during the course of commercial loan and deposit transactions

Research circumstances and seek to provide rapid, positive, and accurate communications and resolutions to problems encountered

Obtain and review preliminary documentation from customers required to underwrite loans: articles of incorporation, tax reports, census tract information, OFAC searches, appraisals, surveys, title commitments

Notify underwriter of irregularities relative to standard underwriting guidelines

Coordinate external attorney loan documentation related to hazard and flood insurance, OFAC, Good Standing on UCC searches

Arrange loan closings with attorneys or Loan Documentation Department

Follow up on tickler files for each loan to assure adherence to the covenants and conditions pertaining to each loan

Review customer files to determine what financial and other information is needed or required and prepare the correspondence to customers requesting needed information. Contact customers to obtain necessary information such as financial statements, etc. Assure each item is addressed for appropriate action such as scheduling, updates of applicable financials, and certifications of appropriate aspects of the business, etc

Build and maintain loan file folders according to Bank standards

Review title work and loan documents for completeness and accuracy

Clear Exceptions Report on a regular basis

Handle customer requests for loan advances and coordinates advances with the Loan Operations area

Service bank clients on a daily basis to provide loan and deposit information, status updates and requested information

Provide a high level of customer support to address service and/or risk-related matters, cross-sells additional financial services where appropriate

Manage the entire loan closing process to include meeting with customers and interfacing with appropriate Bank personnel to coordinate the completion of the necessary documentation

Possess a thorough understanding of the Banks loan operating systems and programs to obtain needed information to support officers and customer inquiries

Pull copies and distribute reports for officers daily/weekly, regarding past dues, tickler xceptions, and notes coming due reports. Prepare weekly past due and production reports including coordinating the gathering of accurate information for lenders in a timely manner

Carry out responsibilities with professionalism and respect for others in accordance with the Banks policies and applicable laws

Anticipate needs of Commercial Lending Team

Responsible for complying with the various rules, regulations, policies, and ethical standards governing the financial services industry

Perform other duties and/or special projects of a similar level of complexity as assigned

Qualification

Commercial lending experienceLoan documentation experienceLaser Pro systemSpreadsheetsOrganizational skillsCustomer service focusCommunication skillsProblem-solving approachAttention to detail