Shamrock Foods Company · 4 hours ago
Junior Account Manager
Albuquerque, NM
Full-time
Hybrid
Entry Level
1+ years expShamrock Foods Company is a privately-held, family-owned and -operated Forbes 500 company, known for its innovation in the food industry. The Junior Account Manager will support Account Managers in selling products and services to National Foodservice accounts, fostering relationships, and managing various customer transactions to ensure compliance and profitability.
AgricultureFood and BeverageManufacturing
Responsibilities
Manage the key Margin and Expense items to assess the impact of activities and help drive positive results on customer P&L
Use Shared Performance as a tracking tool to document Outcomes that tie to corporate strategies with quarterly goals tied to corporate strategies
Establish a strategic relationship with customer base by preparing for and performing business reviews that benefit both the customer and Shamrock
Initiates and maintains relationship building with Franchise owner/operators. Develops effective customer touch points below “C” level (e.g., local store level)
Develops and implements strategic sales plans to accommodate corporate goals. Directs sales and profit forecasting and transactional activities to meet those goals
Prepares profitability reports and other reports designed to provide the National Accounts Management Team with information for negotiations, pricing changes, product mix changes, delivery window/day revisions
Works in conjunction with the Business Development team to achieve business objectives. Establishes a strong collaborative business relationship with the Business Development team to aid overseeing and facilitating all aspects of the agreed upon customer deliverables
Increase customer revenue and profitability through developing and implementing new opportunities and increased penetration with current customers, with documented results
Use and update Customer Relationship Management tool in order to maximize the positive impact on the Customer and maximum performance of the team
Makes recommendations for product mix, delivery issues, pricing, and sourcing requiring the ability to negotiate with corporate customers to an end resolution
Improve customer profitability through documented programs such as Purchasing to Contract, Smartbuy, and the use of basic margin management
Manage sales and purchasing transactions to contracted service levels. Monitor and ensure Customer contract compliance
Manage Inventory stocking levels for all Proprietary items
Manage and document the reduction of asset cost in the form of inventory (stock / proprietary) and accounts receivable through innovative solutions
Prepares reports defining product usage, purchases, aging and other reports specifically required by the corporate personnel responsible for corporate supply chain management or regional stores or restaurants. Significant report development may be entailed
Manage transportation expense by adhering to customer contract and support of routing initiatives, and by managing recovery activities. Reduce expenses in the form of couriers, air freight and credits
Perform customer service activities including order entry as needed. Manage recovery for purchasing / operational issues. Manages customer service issues requiring the ability to negotiate with corporate customers to an end resolution
Resolve day-to-day issues for assigned accounts and all other accounts as needed
Assists in developing information for Requests for Proposal
Responsible for the timeline associated with all new customers and acts as a project manager to ensure the timelines are met
Manage the transition of Customers from Emerging to National Accounts
Manage setup of and trains customers in use of Shamrock-supplied technology and ordering systems (e.g. ShamrockOrders, Amphire)
Assists corporate-level customers with systems issues, escalating these to the IS Department as needed. Responsible for assisting corporate-level customers with all new Systems Integration requests
Manage events for Customers, including equipment loans, special deliveries, and venue management
Supports SBPI service level and other process improvement initiatives, and other training programs offered and/or required by Shamrock University
The Junior Account Manager will handle a lower account load than an Account Manager
Qualification
Required
Must have at least one year of foodservice distribution experience with increasing responsibility in the areas of account inventory management, customer service, sales, purchasing or contract administration
Technical Skills with MS Office, various purchasing, pricing, and CRM software program experience
Must have an Associate's Degree or higher, from College, University, Trade or Specialized training (i.e. culinary certificate)
Individuals must be flexible to work with the demands of the department as hours and days may vary and will include weekends and holidays
Benefits
Health Insurance
401(k) Savings Plan
Profit Sharing
Paid Time Off
Continued education
Wellness programs
Company
Shamrock Foods Company
For over 100 years, Shamrock Foods Company has worked to ensure people come first – our 5,000+ associates, our customers, and the families we serve across the nation.
5001-10000 employees
H1B Sponsorship
Shamrock Foods Company has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (6)
2024 (12)
2023 (13)
2022 (7)
2021 (6)
2020 (7)
Funding
Current Stage
Late StageLeadership Team
Eddie Greco
Vice President
Recent News
FoodProcessing.com
2025-08-07
Google Patent
2025-05-06
Company data provided by crunchbase