Apply on Employer Site

Capital One · 10 hours ago

Director, Product Management - Customer Fraud Products

Richmond, VA

Full-time

Onsite

Mid, Senior Level

$226K/yr - $258K/yr

7+ years exp

Capital One is a leading financial services company focused on digital innovation and customer experience. The role involves defining the vision, strategy, and roadmap for managing customer fraud data, collaborating with various stakeholders to reduce fraud losses and enhance customer experiences.

BankingCredit CardsFinanceFinancial Services

Comp. & Benefits

No H1B

Responsibilities

Define the long-term vision for customer fraud, focusing on the data, and the integration of fraud sources (internal and external) into the platform

Lead fraud capability definition and collaborate with technology partners on testing new technologies, processes and tools

Partner with platform and product leads to define a multi-year roadmap to deliver enterprise fraud capabilities

Drive convergence to the customer core platform for fraud data and advocate for data sharing across Capital One

Qualification

Product ManagementFraud Data ManagementQuantitative AnalysisDigital Product DevelopmentTechnology IntegrationCross-Functional LeadershipCustomer FocusProblem Solving

Required

At least 7 years of experience working in Product Management

Currently has, or is in the process of obtaining one of the following with an expectation that the required degree will be obtained on or before the scheduled start date: A Bachelor's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or A Master's Degree in a quantitative field (Statistics, Economics, Operations Research, Analytics, Mathematics, Computer Science, Computer Engineering, Software Engineering, Mechanical Engineering, Information Systems or a related quantitative field) or an MBA with a quantitative concentration