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Merrill Gardens · 3 hours ago

Senior Living General Manager/Executive Director

Kirkland, WA

Part-time

Onsite

Mid, Senior Level

3+ years exp

Merrill Gardens is a fifth-generation family business dedicated to creating supportive living environments for seniors. They are seeking a Senior Living General Manager/Executive Director to ensure financial performance, maintain compliance, and uphold high standards of customer satisfaction within their Kirkland community.

Health CareLifestyleReal Estate

Responsibilities

Ensures financial performance of the community by creating, managing, and abiding by the approved budget

Maintains accounting compliance by overseeing community financial records. including rent receipts, petty cash disbursements, miscellaneous income and expenditures, and payroll

Maintains HR compliance by overseeing personnel records of all employees, including proper and complete documentation for all new hires, ongoing training documentation, performance evaluations, timely merit increases, and performance management

Provides the Seattle office with all necessary reports on time and in the proper format

Implements and enforces all policies and procedures of the Operations Manual, Food Services Manual, Team Member Handbook, and State Licensing Regulations

Provides active leadership in creating and maintaining the highest standards of customer satisfaction in facilities, food service, activities, housekeeping, staff interactions, and resident care. Responsible for managing community to a minimum of 94% occupancy rate

Monitors marketing process to ensure minimum standards are met on a weekly basis

Monitors marketing software in conjunction with the Community Relations Director and Director of Sales to ensure marketing activities result in budgeted occupancy goal

Monitors and reports competitor’s activities to management

Maintains accountability for the overall functionality of the community

Interacts regularly with Residents and attends resident functions

Other duties as assigned