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Ashley Furniture Industries · 4 hours ago

Business System Analyst

Tampa, FL

Full-time

Onsite

Mid Level

3+ years exp

Ashley Furniture Industries is the largest manufacturer of furniture in the world, seeking a Business Systems Analyst to serve as the primary interface between business partners and technology teams. The role involves delivering scalable technical solutions, managing requirements, and ensuring alignment with business strategies throughout the software development lifecycle.

FurnitureManufacturing

No H1B

Responsibilities

Elicit requirements using interviews, document analysis, site visits, business process descriptions, use cases, scenarios, business analysis, tasks and workflow analysis

Evaluate information gathered from multiple sources, reconcile conflicts, and decompose high-level information into details, abstract up from low-level information to a general understanding

Proactively communicate and collaborate with external and internal customers to analyze information needs and functional requirements and deliver the following as needed: functional requirements through the Business Requirements Document (BRD), Dev Ops use cases, Graphical User Interface (GUI), screen and interface designs

Collaborate with developers and subject matter experts to establish the Business vision and analyze tradeoffs between usability and performance needs

Perform system set-up, configuration, administrative duties and testing

Suggest best practices and opportunities for improvement through automation

Be the liaison between the business units, technology teams and support teams

Manage internal communications during major incidents to all key internal stakeholders and have the ability to translate business processes to technical services and vice-versa

Develop Update user manuals associated with the applications and conduct user training as needed

Maintain reference documentation that includes definition and source of data elements

Demonstrate the Company’s Core and Growth Values in the performance of all job functions

Maintain reliable attendance

Actively participate in departmental meetings, training and education. Assist with training other employees and providing backup

Complete other assignments and special projects as requested