Apply on Employer Site

American Family Insurance · 1 day ago

Property Field Claims Adjuster (Wichita, KS)

Wichita, KS

Full-time

Onsite

Mid Level

American Family Insurance is seeking a Property Field Claims Adjuster to handle homeowner property field claims in the Wichita, Kansas area. The role involves investigating claims, conducting inspections, and negotiating with various parties to ensure fair settlements.

Angel InvestmentFinanceVenture Capital

No H1B

Hiring Manager

Jessica Ambrozevitch

Responsibilities

Investigates origin and cause of claims by contacting the appropriate parties including insureds, claimants, agents, attorneys, contractors, experts, special investigation unit, other adjusters, public personnel, etc

Identifies complex issues and seeks assistance as needed. Handles claims on a good faith basis

Handles both 1st party and 3rd party claims under multiple policy types and numerous endorsements

Conducts on-site inspections when needed, evaluates damages, and handles claim negotiations with insureds, claimants, attorneys, public adjusters

Responds to customer inquiries, makes appropriate decisions and closes file as needed

Interprets and determines policies, leases, by-laws, declarations, articles and contract coverages and applies to all parties for assigned losses

Proactively provides all parties with claim process and status as appropriate; answers questions or redirects to other areas

May be required to complete other assignments, job duties, or participate in projects based upon skills, achievements, or experience

Qualification

1st3rd party claimsCasualty coverages knowledgeClaim handling processCustomer-driven solutionsMulti-line claims handlingModerately complex claimsXactimate

Required

Must be located within the Sedgwick County or Butler County area

Valid driver's license required plus an acceptable driving record

Obtain state specific property casualty claims licensing as required

Demonstrated experience providing customer-driven solutions, support, or service

Demonstrated experience handling 1st and 3rd party, multi-line claims across our operating territories, or other equivalent experience

Demonstrated experience handling moderately complex claims, or other equivalent experience

Solid knowledge and understanding of policies and endorsements related to casualty coverages, or other equivalent knowledge

Solid knowledge and understanding of each phase of the claim handling process, or other equivalent knowledge

Familiarity and experience with Xactimate

Ability to ascend or descend ladders, stairs, scaffolding, ramps, poles and the like

Ability to move self in different positions to accomplish tasks in various environments including tight and confined spaces

Ability to adjust or move objects up to 50 pounds in all directions

Ability to work in low temperatures, high temperatures, outdoor elements such as precipitation and wind, noisy environments, hazardous conditions, poor ventilation, and small and/or enclosed spaces