Customer Service Representative - CHOC MSO jobs in United States
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Rady Children's Hospital-San Diego · 2 hours ago

Customer Service Representative - CHOC MSO

positionSan Diego, CA
timeFull-time
remoteHybrid
seniorityEntry Level
money$21/hr - $28.88/hr
date1+ years exp

Rady Children's Hospital-San Diego is seeking a Customer Service Representative to join their team. The role involves supporting relationships with members, providers, and health plans, providing timely resolution of issues and answering questions. This position offers an opportunity to learn and grow within the medical insurance industry.

Health Care
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H1B Sponsor Likelynote

Responsibilities

Answering calls from provider offices and members of the medical group
Performing PCP assignment updates
Providing or scheduling translation services
Data entry of authorization requests
Authorization processing
Researching and responding to provider calls regarding authorization or claim payment status
Any other questions they may have

Qualification

Medical terminologyICD-10 codesCPT CodesHCPC CodesHealth Plan benefitsClaims processingComputer skillsPositive demeanorListening skillsCompassionEmpathyMotivation to meet goalsTime managementCommunication skillsProblem-solving

Required

High School graduate, GED, or Equivalent
1 year of experience (Bachelor's degree considered in lieu of experience)
Excellent communication and interpersonal skills
Knowledge of medical terminology, ICD-10 codes, CPT Codes, HCPC Codes, Health Plan benefits, or claims
Positive, friendly demeanor
Superb listening skills with natural curiosity
Strong time management and multi-tasking ability with attention to details
Outstanding communication skills, both verbally and in writing
Patience, compassion, and empathy
Masterful problem-solver
Motivation to meet (or exceed) service goals

Preferred

Bachelor's Degree
Previous experience in the health care field, such as hospital, medical group, health insurance, or other Risk Bearing Organization (RBO)
Computer skills, including Excel, EZ Cap, Word, Outlook, and data entry systems

Benefits

Full time with benefits
Generous paid time off
Optional overtime

Company

Rady Children's Hospital-San Diego

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Ranked as one of the 10 best children’s hospitals in the nation by U.S.
dateFounded in 1954
location
San Diego, California, USA
people-size1001-5000 employees
web-link
https://radychildrens.org

H1B Sponsorship

Rady Children's Hospital-San Diego has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (9)
2024 (10)
2023 (7)
2022 (9)
2021 (8)
2020 (4)

Funding

Current Stage
Late Stage
Total Funding
$0.4M
Key Investors
Hyundai Hope On Wheels
2024-08-28Grant· $0.4M

Leadership Team

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Patrick Frias, M.D.
President & CEO
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Joseph Ambrose
CTO
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Recent News

PR Newswire
ALASKA AIRLINES DONATES 2 MILLION MILES TO RADY CHILDREN'S HEALTH TO ADVANCE PEDIATRIC HEALTHCARE
2025-12-02
Orange County Business Journal
OC500 2025: KIMBERLY CHAVALAS CRIPE
2025-11-18
Orange County Business Journal
CHOC Opens $300M Outpatient and Research Tower
2025-06-27
Company data provided by crunchbase