Lowe's Companies, Inc. · 3 hours ago
Sales Support Operations Manager
Mooresville, NC
Full-time
Onsite
Mid, Senior Level
$98K/yr - $164K/yr
6+ years expLowe's Companies, Inc. is seeking a Sales Support Operations Manager to oversee a team of ProServices Analysts and Sales Support Representatives. The role involves managing projects, improving processes, and supporting the operational needs of Pro Outside Sales representatives.
HardwareHome RenovationManufacturing
Responsibilities
Lead, engage and inspire a team of ProServices Analysts and/or Sales Support Representatives
Partner with sales leaders to identify trends and gaps to develop solutions to improve the support provided to the sales team and customers
Oversees the development and implementation of improvement tools and processes, including workload planning and timelines
Leads strategy and design of enhancements to ensure pro-service sales operational needs are met
Provides coaching, feedback, and training to direct reports to help with their development and performance
Schedules regular meetings with ProServices Analysts and/or Sales Support Representatives to deliver feedback and initiate process for developing process improvements and recommendations
Identifies and recommends vendors (as needed) to support the design and implementation of store projects, best practices, and process improvements
Facilitates communication throughout all steps between a variety of internal stakeholders and vendor partners, ensuring that system functionality satisfy internal customers’ needs and are highly adopted
Leverages customer facing technology to improve productivity and efficiency
Works directly with key stakeholders to deliver on business needs, often requiring time in the field
Qualification
Required
Bachelor's degree in Business, Management, Operations, or related field, or equivalent combination of education and experience
6 years related Field Sales industry experience (Installation, Repair or US Home Improvement)
Demonstrated ability to convert Financial or Operational data into actionable business steps (Business Cases) to improve performance in key Service metrics
Demonstrated project management experience, such as Gantt Chart design and development
Preferred
Advanced skill in Microsoft SharePoint, such as ability to create list and custom workflows
6 years of experience in a Store Operations role (with an emphasis in Install and/or Specialty Sales experience)
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
Digital Commerce 360
2025-12-31
2025-12-31
Company data provided by crunchbase