Jobs via Dice ยท 4 hours ago
Program Manager, SME
Los Angeles, CA
Full-time
Onsite
Senior Level, Lead/Staff
$250K/yr - $290K/yr
15+ years expGalapagos Federal Systems LLC is seeking a highly motivated and experienced Program Manager, SME, to join their innovative and fast-growing team. The Program Manager will provide strategic leadership and oversight for programs leveraging the BMC3I Elite platform, guiding cross-functional teams and driving continuous improvement aligned with organizational goals.
Computer Software
No H1B
Security Clearance RequiredU.S. Citizen Only
Responsibilities
Lead planning, execution, and delivery of BMC3I Elite platform initiatives and enhancements
Develop and manage program road maps, schedules, budgets, risks, and performance metrics
Ensure compliance with governance, security, and ITSM standards
Serve as the primary liaison between leadership, technical teams, vendors, and end users
Translate business requirements into actionable program deliverables and solutions
Oversee configuration, integration, and optimization of BMC3I Elite capabilities
Support automation, workflow improvements, and digital transformation efforts
Drive continuous improvement, quality assurance, and issue/risk mitigation processes
Lead and mentor multi-disciplinary teams, fostering collaboration and high performance
Deliver executive-level briefings, updates, and decision-support materials
Qualification
Required
Active TS/SCI with SAP Access
15+ years of experience managing complex IT or enterprise programs
15+ years in defense acquisition
Proven experience with BMC3I Elite, BMC3I Helix, or comparable ITSM/ESM platforms
Strong background in Agile, Hybrid, and/or Waterfall program execution
Demonstrated ability to manage large-scale integrations, platform upgrades, and service delivery initiatives
Understanding of ITIL processes, ITSM best practices, automation, and workflow tools
Familiarity with enterprise cloud environments, service operations, and incident/change management
Ability to interpret technical requirements and communicate effectively with engineers and non-technical stakeholders
Strong analytical, problem-solving, and decision-making skills
Ability to lead diverse teams across multiple technical disciplines
Excellent communication, presentation, and stakeholder engagement capabilities
Experience with vendor oversight, performance management, and contract administration
Ability to manage budgets, forecasts, and financial performance metrics
Bachelor's degree in Information Technology, Computer Science, Business Administration, Engineering, or a related field
Preferred
Master's degree (MBA, MIS, MPM, or related)
DAWIA Level II
PMP (Project Management Professional)
ITIL v4 Foundation or higher
Certified Scrum Master (CSM) or PMI-ACP
BMC3I Elite/BMC3I Helix Administrator or Specialist certifications
Lean Six Sigma Green Belt/Black Belt
Benefits
Medical, dental, vision, disability, and life insurance
Flexible Spending Accounts
401(k)
PTO
Paid Parental Leave
Tuition reimbursement
Paid federal holidays
Company
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