Baseline Fitness · 2 hours ago
Team Lead
Norfolk, NE
Full-time
Onsite
Mid LevelBaseline Fitness is part of Planet Fitness, one of the largest and fastest-growing franchisors and operators of fitness centers in the United States. The Team Lead is responsible for assisting in the oversight of gym operations to ensure a positive member experience and involves training staff, managing member services, and supporting the Club Manager.
FitnessWellness
Responsibilities
Assist in training and developing staff
Assist in member service oversight making sure all staff provide great customer experience
Very involved in front desk related tasks:
Answering phone calls in a polite and friendly manner to assist with questions or concerns
Taking info calls
Assist in member check-ins, sign-ups, cancellations, and updating member account information
Great/meet potential members and provide gym tour
Assist to facilitate member service issues and questions
Assist with team member management and provide backup support to Club Manager as needed
Ensuring adherence to all company policies and procedures
Help create and maintain a positive image for the club
Assist overseeing cleanliness and appearance of gym
Assist in managing marketing efforts. Making sure team members are aware and trained on all current marketing promotions
Assist in ordering supplies, keeping inventory and tracking reports as needed
Qualification
Required
Honesty and good work ethic
Strong customer service skills
Strong communication, organizational and leadership skills
Basic computer proficiency
Standing and walking at least 75% of the shift
Talking in person or on the phone at least 75% of the shift
Must be able to lift to 50 lbs. less than 30% of the time
Benefits
Employee discounts
Flexible schedule
Free uniforms
Opportunity for advancement
Paid time off
Training & development
Dollars for Scholars Program
Employee Appreciation Program
Free Membership for self and one family member or friend
Team Member Support Team
Health, Dental and Vision Insurance
Critical Illness Insurance
Short Term Disability Insurance
Accident Insurance
Voluntary Life Insurance
Pet Insurance
HSA
Advancement Opportunities
Company
Baseline Fitness
Baseline Fitness is fitness company that provides training and advice for a healthy lifystyle.
Founded in 2009
1001-5000 employees
Funding
Current Stage
Late StageTotal Funding
unknown2024-02-22Acquired
Recent News
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