TalentPop App · 3 hours ago
Work-from-Home Customer Support – French Speaking
United States
Full-time
Remote
Entry Level
1+ years expTalentPop App is a growing company that values people and aims to provide exceptional customer support. They are seeking a Customer Support Representative who will assist French-speaking customers via calls, chat, and email, ensuring each customer feels heard and helped.
Information Technology & Services
Responsibilities
Provide support in French and English through voice and chat
Help troubleshoot customer issues quickly and kindly
Personalize each interaction to make customers feel valued
Collaborate with your teammates for smooth, consistent service
Share feedback to help improve how we do things
Qualification
Required
At least 1 year of remote/online customer service or call center experience
Fluent in written and spoken French and English
Great communication and problem-solving skills
Calm under pressure and focused on solutions
A personal computer/laptop (at least i5 processor)
Reliable internet with 15 Mbps+ download/upload speed
Preferred
Experience with bilingual customer support is an advantage
Familiarity with tools like Gorgias, Zendesk, Shopify, or similar is a bonus
E-commerce or CRM experience is a plus
Benefits
Paid time off to rest and recharge
Monthly health stipend
Bonuses based on performance
100% remote work – no commute, ever!
Company
TalentPop App
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase