Financial Educators Federal Credit Union · 1 month ago
Roaming Teller I - Treasure Valley
Meridian, ID
Full-time
Hybrid
New Grad, Entry Level
$18.30/hr - $18.30/hrFinancial Educators Federal Credit Union is dedicated to promoting member financial well-being. The Roaming Teller I engages with members to resolve financial inquiries, process transactions, and educate them on Credit Union products and services while covering for absent tellers at various branches.
BankingCreditFinanceFinancial Services
Responsibilities
Assists members, guest members and potential members with their account inquiries, performs cash and non-cash transactions and Account Maintenance While Actively Listening To And Inquiring About members needs with the objective of providing the ultimate member experience and value-added solutions
Resolves member inquires with a focus on our Brand Promise while utilizing and adhering to company policies. Researches and explores potential solutions to provide alternatives for members. Follows escalation processes to direct members to appropriate team member as needed
Balances cash, checks and conducts daily transactions with minimal errors
Maintains knowledge of all credit union products, services, and promotions
Contributes to efficient Credit Union operations by performing other job-related duties as assigned
Qualification
Required
Promotes member financial well-being through engaging members in meaningful conversations to resolve financial inquiries
Processes transactions, handles cash, provides account maintenance and/or troubleshooting
Educates members on Credit Union products and services
Covers for Tellers at other Branches that are absent from work
Works out of their home branch and travels to other branches as needed
Furnishes their own transportation to the assigned location
Assists members, guest members and potential members with their account inquiries
Performs cash and non-cash transactions and Account Maintenance
Actively listens to and inquires about members' needs
Resolves member inquiries with a focus on our Brand Promise while utilizing and adhering to company policies
Researches and explores potential solutions to provide alternatives for members
Follows escalation processes to direct members to appropriate team member as needed
Balances cash, checks and conducts daily transactions with minimal errors
Maintains knowledge of all credit union products, services, and promotions
Contributes to efficient Credit Union operations by performing other job-related duties as assigned
Company
Financial Educators Federal Credit Union
Financial Educators Federal Credit Union provides financial services.
11-50 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase