NEOGOV · 3 weeks ago
Public Service Aide - (INTERNAL POLICE CANDIDATES ONLY)
FL, FL
Full-time
Onsite
Entry Level
$52K/yr - $73K/yr
1+ years expThe City of Sunrise is a full-service municipality committed to creating an environment where innovation thrives and teamwork is celebrated. They are seeking a Public Service Aide to assist law enforcement personnel with non-police, non-hazardous service calls and duties, while also handling various administrative tasks and community interactions.
GovTechHuman ResourcesInformation TechnologySoftware
No H1B
Responsibilities
Works an assigned shift at the main entrance of the public safety building or at one of the police district substations. Greets visitors upon entering the building, ascertains the purpose of the visit and notifies the proper party that they have a visitor
Issues and collects visitor passes, obtains identification and prevents the public from entering restricted areas
Answers phones and directs calls to the appropriate person or unit for assistance
Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required
Receives and signs for subpoenas and notices of deposition from County civil authorities and ensures that these documents are available for Department employees
Receives mail from external sources and distributes both inter and intra-Departmental mail
Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency
Works an assigned shift operating radio equipment and various vehicles, including cars, vans, and small pick-up trucks, sets speed monitors on trailers and other security-related equipment as required
Responds to non-criminal accidents, investigates parking violations, and handles disabled and/or abandoned vehicles. Performs traffic control at fire and accident scenes and at intersections when necessary
Handles police civil complaints where there is no potential danger, provides assistance at school crossings and assists at crime scenes when necessary. Investigates vehicle and property damage after the fact. Assists in preserving order at rescue operations at scenes of disaster and other similar incidents
Prepares various reports on minor criminal incidents, prepares necessary documents and may be called upon to testify in court
Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required
Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency
Works an assigned shift in the Records Unit and may operate NCIC and FCIC terminals, route administrative calls within and outside of the agency
Prepares various reports on specific minor criminal and civil incidents, mostly on delayed incidents which can be reported over the phone rather than having personnel respond to the scene
Operates various computer and printing equipment, teletype on local, state and national networks for clerical needs of field service
Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required
Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency
Controls the orderly flow of vehicle and pedestrian traffic in/out of the Broward County Arena complex. Assists pedestrians crossing roadways. Places traffic cones at pre-determined locations prior to and immediately after events at the Broward County Arena in order to funnel vehicle traffic into specific traffic corridors
Employees in this assignment may be called upon to retrieve and replenish department equipment and supplies utilizing manual lifting or wheeled carts, move, organize or discard various light equipment or supplies located within storage facilities or other light manual labor duties as required
Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency
Employees in this assignment are assigned to the Administrative Service Division working in designated on-site warehousing facilities
Receives, unloads, stores, ships, counts, and inventories equipment (both large and small), office and maintenance supplies, clothing, perishable and non-perishable goods, personal protective equipment, Department forms, special event equipment, hurricane preparedness equipment, and other ancillary equipment as deemed necessary. Validates packing slips/tickets or invoices to ensure merchandise shipped is received
Coordinates invoices or purchase orders with the Department Administrative Officer to ensure integrity
Determines if delivery of merchandise is full or partial and posts appropriate shipping receipts for end users
Places supplies on appropriate shelves or in various bins; labels items with stock numbers for movement to storage facilities/bins; issues supplies in response to employee requests; maintains appropriate stock levels of all equipment and orders the appropriate amounts when those level reach the reordering limit; notifies supervisors of defective equipment either through visual inspection or employee generated concerns
Assembles, packs and transports or arranges for transportation store equipment and material; assists in moving supplies from one area to another; may be required to lift heavy items with the assistance of mechanical stock moving equipment or other motor driven vehicle when the occasion demands; lifts and moves equipment manually commensurate with abilities and climbs ladders/stairs as needed to arrange materials on shelves/floors
Cleans warehouse facility and related areas and keeps equipment in a neat and orderly fashion; maintains proper security precautions by locking cabinets, storage bins, drawers, doors (proper/bay), or any other entry/exit warehouse points; maintains security devices in working order (alarms)
Develops and implements computerized inventory control for a large variety of equipment and supplies
Develops, implements, and evaluates methods and procedures for the storage and issuance of equipment and supplies
Operate a fork lift vehicle inside the warehouse to move and assemble a variety of supplies and equipment
Performs related work as required or any other task deemed appropriate by administration for the improvement or maintenance of organizational efficiency
Qualification
Required
Graduation from an accredited high school, vocational school or G.E.D. equivalency diploma
One (1) year of full-time paid experience in a position dealing with the public (Specialized technical education and training in related field may substitute for experience requirement.)
Must have passed C.J.B.A.T. (Test results valid within four (4) years of application submittal)
Must have the ability to work various shifts
Applicants cannot be convicted of any felony or misdemeanor involving moral turpitude
Must be a current City of Sunrise Employee
Possession of a valid Florida driver's license with an acceptable driving record
Must have sufficient strength and agility to permit lifting, moving materials and other stock or equipment; kneeling, bending, reaching and climbing steps or ladders
Must have the ability to operate a City issued motor vehicle and/or forklift
Preferred
Proficiency with Word and Excel preferred
Benefits
City-Paid Medical Benefits: Group Health Insurance: The City pays for 100% of the cost for single coverage for full-time employees and 66.66% of cost for Dependent/Family Coverage. Upon retirement and separation from City employment, employee receives a monthly stipend of $350 per month, applicable toward retiree health coverage.
Life Insurance: $30,000
Accidental Death & Dismemberment (AD&D): $10,000
Employee Assistance Program (EAP) through Cigna Behavioral
Retirement: Employee Contribution = 8%
Vesting = 10 Years
Normal Retirement Benefit = 2.5% of pensionable earnings for each year of creditable service
Average Final Compensation (AFC) = 3 best consecutive earning years
Maximum Benefit = 80% of AFC, not to exceed $80,000.
Normal Retirement = Age 62 and ten (10) years of creditable service
Early Retirement = Age 57 and ten (10) years of creditable service, 3% annual reduction for each year prior to normal retirement age
13th check based on monthly retirement, payable if the pension plan funding status is equal to or greater than 100%. Paid in December each year following retirement
Deferred Retirement Option Plan (DROP) = 4 years/48 months maximum
DROP Interest Rate = 4%, compounded annually
Longevity: Based on successful completion of full-time, continuous service with the City, employee shall receive the following: Years of Creditable Service Longevity Benefit* 10 Years 2.5% 15 Years 2.5% 20 Years 5.0% * Longevity Benefit calculated on employee’s base rate of pay
Paid Holidays: Employees receive the following City-paid holidays: New Year’s Day, Martin Luther King Day, Memorial Day, Juneteenth, 4th of July, Independence Day, Labor Day, Veterans’ Day, Thanksgiving Day, Friday after Thanksgiving, Christmas Day
Annual Leave: Annual leave may be taken as earned after completion of (90) calendar days. Maximum accumulation each fiscal year is 290 hours. At time of resignation or retirement, employee is paid for all annual leave accrued at their current rate of pay.
Annual Leave Cash Out: Employee can opt to receive a non-pensionable cash payment twice per year for up to forty (40) hours of annual leave, provided accrued annual leave bank does not fall below eighty (80) hours.
Floating Holidays: Upon completion of (26) weeks of full-time employment with the City, employee shall be entitled to utilize up to five (5) floating holidays per fiscal year.
Perfect Attendance: For every six (6) months period (April 1 - September 30) and (October 1 - March 31) in which, no sick or unpaid leave is utilized, an employee shall receive ten (10) hours of annual leave credited.
Sick Leave: Each employee earns (96) hours (12 days) of sick leave annually with no waiting period for use and unlimited accrual.
Sick Leave Conversion: After completion of one (1) year of continuous, full-time employment with the City, an employee may convert their unused portion of their first six (6) days (maximum of forty-eight (48) hours) of accrued sick leave into annual leave.
Bereavement: Qualifying City-paid Bereavement Leave as follows: In State = Up to 3 Days, Out of State = Up to 5 Days
Tuition Reimbursement: After one (1) year of full-time employment 100% reimbursement for a grade of A or B, 50% reimbursement for a grade of C, $250 books/lab reimbursement per semester
Credit Union: We Florida Financial Bank & Credit Union – 8890 NW 44th Street, Sunrise, FL. 33351
Optional Voluntary Benefits (paid by the employee): Single or Family Dental Insurance Coverage, Single or Family Vision Insurance Coverage, Accident Advantage, Life Insurance Coverage, AD&D, Short Term Disability, Critical Care Protection, Cancer Protection Assurance, MissionSquare Retirement Compensation Programs
Company
NEOGOV
NEOGOV is the leading provider of workforce management software uniquely designed for the public sector, education, and public safety.
501-1000 employees
Funding
Current Stage
Late StageTotal Funding
$700MKey Investors
Warburg Pincus
2025-07-28Secondary Market· $700M
2025-07-28Acquired
2021-06-02Private Equity
Leadership Team
Shane Evangelist
CEO
Brandon McDonald
Head Of Marketing
Recent News
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