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Chico's FAS, Inc. · 3 hours ago

Sales Associate - Soma

Rockwall, TX

Part-time

Onsite

New Grad, Entry Level

Chico's FAS, Inc. is a customer-obsessed and innovative company with a strong retail culture. The Sales Associate is responsible for promoting a customer-focused sales culture and ensuring an excellent customer experience while supporting management in store operations.

Retail

Responsibilities

Meets company sales goals by utilizing sales techniques and communicating product knowledge to the customer; recommends merchandise selections or helps to locate or obtain merchandise based on customer needs and desires

Maintains knowledge of current sales and promotions; maintains pricing and visual standards

Maintains standards in merchandise handling, presentation, loss prevention, and all other duties as directed by Management

Participates in visual directives including monthly store sets and zone maintenance

Models and promotes the Most Amazing Personal Service (MAPS) principles and standards, offering a cohesive omni channel experience

Ensures prompt resolution of customer concerns

Ensures a fast and efficient register experience, remaining current on policies regarding payments, coupon acceptance, returns and exchanges, security practices and other applicable operations

Reinforces buying decisions at the checkout and achieves add on goals including gift card sales

Signs up clients for reward program

Builds and maintains a solid customer following through clienteling and wardrobing

Knows current product fit and style assortment offerings in store and on line

Maintains consistent client communication through utilization of customer book

Supports replenishment activities that keep the store full and abundant

Assists with locate fulfillment

Assists with visual directives, including floor sets, window changes, visual presentations, signage placement, etc. as directed

Assist with boutique cleanliness and organization

Promotes an inclusive, collaborative approach to problem solving

Seeks personal developmental opportunities and readily solicits feedback

Other duties as assigned

Qualification

Customer service skillsRetail experienceCommunication skillsOrganizational skillsAdaptability to technologyMulti-taskingTeamwork

Required

Must be 16 years of age or older

Excellent communication skills

Excellent customer service skills

Able to learn or adapt to technology provided by the company

Strong organizational skills and ability to multi-task in a fast-paced environment

Able to communicate with customers, Associates, and Management

Regular attendance is essential to this position to ensure adequate coverage to meet company objectives

Ability to work a flexible work schedule, including nights, weekends, and holidays is required

High School diploma or equivalent

Must be 18 years of age or older

Constant Walking/Standing- 67-100% of 8-hour shift

Occasional Lifting up to 50 lbs.- 1-33% of 8-hour shift

Frequent Climbing- 34%-66% of 8-hour shift

Preferred

Retail or sales experience preferred

Company

Chico's FAS, Inc.

Glassdoor3.5

Our passion for fashion and desire to inspire confidence and joy have been guiding the creation of our women’s clothing, intimates, and accessories for more than 40 years.

Founded in 1983