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PIH Health · 3 hours ago

Front Desk Reception & Film Management Clerk, FT/Variable Shifts

Whittier, CA

Full-time

Onsite

Entry Level

$21/hr - $28.35/hr

1+ years exp

PIH Health is a healthcare organization seeking a Front Desk Reception & Film Management Clerk. The role involves performing clerical duties to support the Breast Center and Radiation Oncology Department, ensuring effective patient care through scheduling, data entry, and insurance verification.

Health Care

Responsibilities

Perform clerical duties as required by PIH Health Breast Center Whittier to meet the needs of the patient and facilitating the delivery of care

Duties may include filing, image management, copying, scheduling, phone messaging, data entry, collection of patient liability and support of mammography auditor clerical tasks as well as other tasks as assigned

Provide clerical support for the Radiation Oncology Department

Insure entry of appropriate patient information and utilization of correct patient account

Verify insurance eligibility for all patients and obtain authorization prior to patient visit

Qualification

Customer service skillsProficient in WordExcelOutlookMedical terminology knowledgeMedical insurance knowledgeBilingual (English/Spanish)Organizational skillsAttention to detailVerbal communicationWritten communicationInterpersonal skills

Required

Excellent organizational, written, and verbal communications and strong interpersonal skills

Communicate effectively with staff, patients, guarantors, insurance companies, and physicians

Demonstrates attention to detail

Good English speaking, spelling, reading, and mathematical skills required

Must possess excellent telephone etiquette, and customer service skills

Proficient computer skills and knowledge in Word, Excel, Outlook, and ability to maneuver through multiple screens in a timely manner

Ability to sort & file material correctly by alphabetic or numeric systems; computer data entry skills; ability to work effectively in fast-paced situations & tight deadlines

Ability to stay on task in a fast and high-volume environment

Strict adherence to all HIPAA laws

Strong commitment to customer service with demonstrated ability to create a positive patient experience

Demonstrates the ability to work well independently, as well as part of a team

High school diploma or GED

Minimum 1 year of hospital/healthcare experience in registration, financial counseling, insurance verification, clerical/office, unit clerking or 2 years of customer service experience