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Author Health · 2 months ago

Market Development Lead - Florida

FL, US

Full-time

Hybrid

Mid Level

$75K/yr - $85K/yr

3+ years exp

Author Health is revolutionizing mental health care delivery, focusing on compassionate, high-quality services for individuals with serious mental illness. The Market Development Lead will expand partnerships with primary care groups and hospitals in Florida, driving patient enrollment and enhancing behavioral health services through strong relationship-building and market strategy execution.

Health CareMedicalPsychology

Responsibilities

Own and execute a data-driven growth strategy within your assigned market, building a pipeline of engaged primary care practices/hospitals and increasing provider participation

Meet with PCPs, hospitals, clinic administrators, case managers, and referral coordinators to educate them on our behavioral health services, remove adoption barriers, and drive patient referrals

Develop tailored engagement plans for high-priority practices, ensuring consistent follow-up and relationship-building to support long-term partnerships

Maintain timely and accurate documentation of market activities conducted

Achieve growth and engagement targets, including increasing provider referrals, onboarding new clinics, and expanding our presence in key regions

Lead market implementation efforts for new partnerships, managing workstreams related to provider onboarding, training, and workflow integration

Serve as the primary point of contact for assigned clinics and hospitals, maintaining regular check-ins and troubleshooting any operational challenges to ensure seamless collaboration

Partner with Author’s Market Operations team to support patient outreach and engagement

Develop and deliver training sessions and presentations for a variety of clinical and administrative audiences

Identify opportunities for process improvements to enhance the provider experience and increase patient access to behavioral health services

Serve as the subject matter expert for your market, providing insights on local healthcare dynamics, competitive landscape, and referral trends

Collaborate cross-functionally with internal teams, including Growth, Field Operations, and Clinical Operations, to refine market strategies, conduct partner outreach, and support overall company expansion

Bring creative solutions to the table when challenges arise—we’re a startup, after all!

Qualification

Healthcare experienceSales experienceCommunication skillsData interpretationCustomer service skillsBilingual (Spanish-English)Proficiency with Google SuiteOrganizational skillsCreative thinkingInterpersonal skillsAdaptability