Paradies Lagardère · 2 hours ago
Sales Associate
San Jose, CA
Full-time
Onsite
Entry Level
$21.34/hr - $21.34/hr
1+ years expParadies Lagardère is seeking a Sales Associate who is responsible for providing First Class Service to both internal and external customers. The role involves ensuring a positive shopping experience and maintaining store appearance while efficiently conducting customer transactions and resolving service issues.
Hospitality
Responsibilities
Demonstrate selling experience in a fast paced, service oriented retail setting
Demonstrated ability to Greet, Sell and Thank the customer
Put the customer first at all times
Provide memorable, highly personalized customer service through needs analyses and product recommendations
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork, etc.)
Follow company policies and procedures and maintain a safe working environment
Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures
Qualification
Required
Demonstrate selling experience in a fast paced, service oriented retail setting
Demonstrated ability to Greet, Sell and Thank the customer
Put the customer first at all times
Provide memorable, highly personalized customer service through needs analyses and product recommendations
Offer customers promotional products and services
Be able to resolve customer service issues and escalate as required
Create and maintain good working relationships with fellow associates
Maintain store appearance with respect to visual merchandising, housekeeping and maintenance standards
Efficiently and accurately conduct customer transactions on our POS
Efficiently and accurately conduct receiving, cycle counts, product returns and transfer transactions, etc. on our handheld
Efficiently and accurately complete any required process controls (paperwork, etc.)
Follow company policies and procedures and maintain a safe working environment
Understands and complies with Cash Handling and Loss Prevention Standard Operating Procedures
High school diploma or equivalency required
Ability to work various shifts in a 7/365 team orientated environment
Excellent customer service skills and an ability to communicate effectively using the English language
Self-starter able to prioritize and handle various tasks simultaneously
Ability to adapt to changing priorities and unexpected situations
Proficiency required in reading, writing, and mathematics
Ability to pass the Federal Criminal History Records Check, Paradies Background Check, and the applicable FAA requirements Department of Transportation requirements
Computer work, heavy lifting (40 lbs.), long standing periods, climbing lifting, bending, nights or weekend work, based in a store or group of stores; early morning, evening and weekend work and holiday
Preferred
Minimum one year of retail or customer service experience preferred
Enthusiastic: Shows intense and eager enjoyment and interest
Team Player: Works well as a member of a group
Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well
Job Security: Inspired to perform well by the knowledge that your job is safe
Growth Opportunities: Inspired to perform well by the chance to take on more responsibility
Retail sales or equivalent
Company
Paradies Lagardère
Paradies Lagardère is the North American division of Lagardère Travel Retail, a global leader operating more than 4,900 stores across Travel Essentials, Duty Free & Fashion and Foodservice in airports, railway stations and other concessions in 51 countries worldwide.
10001+ employees
Funding
Current Stage
Late StageLeadership Team
Gregg Paradies
President and CEO
John Jamison
EVP and Chief Financial Officer
Company data provided by crunchbase