Vest Residential · 2 hours ago
Maintenance Supervisor
Stafford, VA, US
Full-time
Onsite
Mid Level
$31/hr - $33/hrVest Residential is a company focused on maintaining high standards for their communities. The Maintenance Supervisor oversees technical and mechanical work to ensure the cleanliness, safety, and functionality of buildings and grounds, while also managing maintenance tasks and staff.
ConsultingProperty ManagementReal EstateResidential
Responsibilities
Assists and completes work orders generated from resident requests for service, as well as routine upkeep on the community by diagnosing the source or cause of the defect or problem, and making repairs in accordance with established policies, procedures, safety standards, and code requirements
Oversees and completes the “make-ready” process to prepare vacant apartment homes for leasing and new move ins by completing the pre-move-out inspection, creating a “punch” list of maintenance work needed, scheduling vendors and contractors as needed, obtaining needed supplies and materials, completing all maintenance tasks, and inspecting completed work
Develops standards for the cleanliness and overall appearance of the community’s grounds, amenities, building exteriors, market ready unit interiors, breezeways, curbs, signage, leasing office, central garbage areas, parking lots, and other buildings and common areas to ensure that they reflect and represent the high quality of the community and VEST standards
Periodically inspects work performed by other service team members to assess effectiveness of policies and procedures and develop corrective action plans as needed
Periodically inspects work performed by contractors, vendors and other service providers to verify the work, materials and services meet quality standards, scope and specifications as required
Maintains adequate inventory of spare parts and maintenance materials and works with Community Manager to order supplies and tools as needed to stay within budgetary guidelines
Completes monthly preventative maintenance procedures as outlined in the Policy and Procedure Manual
Supports cost-cutting and expense control programs by fixing rather than replacing parts when possible, not being wasteful with materials and supplies, and practicing the correct use for tools and equipment
Conducts regularly scheduled VEST safety meetings, ensure all MSDS sheets are current and readily accessible, and keeps up to date on all OSHA and other safety related laws and requirements to ensure community compliance
Demonstrates customer services skills by treating residents and others with respect, answering questions from team and residents, responding sensitively to complaints about maintenance services, and assigned work orders with efficiency and urgency
Assists Community Manager in developing the budget for regular repair and maintenance and capital expenses
Follows established policies and procedures by monitoring and complying with regulatory requirements, organizational standards, and operational processes related to area(s) of responsibility and reporting violations or infractions to appropriate individual(s)
Schedules and performs minor and routine maintenance on all appropriate equipment on a regular basis. Inspects and maintains all tools in excellent condition
Conducts routine and periodic community inspections to identify safety and risk management concerns, keep the community in good repair, and communicate concerns about the physical needs of the community to the appropriate individual(s)
Completes documentation and other paperwork in a timely, accurate, and complete fashion so that service requests can be appropriately documented, tracked and completed
Identifies areas for improvement and offers suggestions to improve efficiency and productivity
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, research and/or subscribing to the internet or other professional publications or utilizing other appropriate method(s) to obtain business and professional information, and applies knowledge and practices to area(s) of responsibility
Qualification
Required
Incumbents must have EPA certifications Type I and II or Universal for refrigerant recycling
Incumbents must have Certified Pool Operator (CPO) certification, or be willing to obtain within 90 days of hire date
Incumbents must have successfully completed OSHA 10 and/or OSHA 30, or be willing to successfully complete the certification course within 90 days of hire date
Incumbents must have all certifications as required by State and Local jurisdictions
Incumbents must have valid driver's license to operate a golf cart on property
Incumbents must provide own hand tools unless prohibited by State law and must be knowledgeable and skilled in the safe use and maintenance of hand tools, power tools, user-moved aids, mechanical equipment and measuring devices
Incumbents must have a working and reliable cellular device required for purposes of on-call
Demonstrated ability to apply principles of logical thinking to define and correct problems
Proficiency in customer service and interpersonal communication skills in order to effectively interact with residents, clients, team members, and other business contacts, respond courteously to questions and requests, and stay calm when addressing and resolving customer problems
Demonstrated ability to read, write, and communicate effectively to represent company management in a support capacity, act as first point of contact for internal team members and external visitors to the Company, and answer questions related to department operating policies
Demonstrated proficiency in internet, word processing, spreadsheet, and database management programs in order to maintain records of information and develop and provide information for manager's use
Ability to operate basic office machines such as copiers, faxes, calculators, postage meters, and multi-line telephone systems
Demonstrated mathematical skills necessary to add, subtract, multiply, and divide numbers, decimals, and fractions in order to review and complete various financial, administrative, and legal documents
High School diploma, GED or related experience and/or training
Preferred
Property management system experience is preferred
Company
Vest Residential
Vest Residential is a multifamily property management company providing full-service third party property management in the Southeast and Mid-Atlantic.
Founded in 2017
201-500 employees
Funding
Current Stage
Growth StageCompany data provided by crunchbase