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McDonald's · 1 hour ago

Director, Tech Deployment

Chicago, IL

Full-time

Onsite

Director/Executive

$168K/yr - $210K/yr

10+ years exp

McDonald's is a leading global omni-channel restaurant brand focused on innovation and technology. The Director, Technology Deployments & Quality Engineering is responsible for ensuring high quality and reliable delivery of customer-facing technologies and managing end-to-end release governance, testing strategy, and deployment readiness across global markets.

Restaurants

H1B Sponsor Likely

Responsibilities

Own deployment of backend services and platform capabilities throughout all stages (DEV, QA, STAGE, PROD)

Establish and govern cross-product release readiness across Frontend (Web, Mobile) and Backend services for global launches

Define standardized release governance, go/no-go criteria, and launch checklists across Customer Technology

Partner with Segment teams to support market-specific readiness and rollout strategies

Own the Customer Technology Testing Function, including strategy, tooling, standards, and execution

Define and lead end-to-end testing, including -Feature testing, Performance testing, Accessibility testing

Integration testing (including Martech and data flows)

Establish and maintain end-to-end testing environments that mirror production

Lead QE engineers to automate feature testing and E2E test suites across platforms

Ensure analytics and clickstream validation, including data accuracy and downstream reporting integrity

Lead capabilities include observability, monitoring, alerting, and incident diagnostics

Develop and share critical metrics such as: Release success rate, Defect leakage, Customer impact, Mean Time to Recovery (MTTR), Platform reliability and availability

Drive continuous improvement through post-release reviews and RCA difficulty

Be responsible for vulnerability management in partnership with Global Cybersecurity Services (GCS)

Partner with GCS on: Penetration testing, Incident response and remediation and Security readiness for releases

Define and report metrics for security posture and risk exposure tied to Leadership & multi-functional Partnership

Act as a key connector between Product, Engineering, Cyber and Infrastructure teams

Influence without authority to drive enterprise-level team and adoption

Build and scale high-performing teams with strong automation, and operational difficulty

Qualification

Release managementTest automationCI/CD practicesSecurity managementExecutive communicationGlobal platform experienceInfluence skillsLeadership experience

Required

10+ years in technology, with leadership experience across platforms, quality, or production operations

Deep experience in release management, test automation, CI/CD, and SRE practices

Solid understanding of security, vulnerability management, and enterprise governance

Experience supporting global, multi-market platforms

Executive-level communication and influence skills

Benefits

Health and welfare benefits

A 401(k) plan

Adoption assistance program

Educational assistance program

Flexible ways of working

Time off policies (including sick leave, parental leave, and vacation/PTO)

Bonus, calculated based on individual and company performance

Stock or other equity grants pursuant to McDonald’s long-term incentive plan

Company

McDonald's

Glassdoor3.6

McDonald’s is the world’s leading global foodservice retailer with over 37,000 locations in over 100 countries.

Founded in 1955

Chicago, Illinois, US

10001+ employees

https://corporate.mcdonalds.com/

H1B Sponsorship

McDonald's has a track record of offering H1B sponsorships. Please note that this does not guarantee sponsorship for this specific role. Below presents additional info for your reference. (Data Powered by US Department of Labor)

Distribution of Different Job Fields Receiving Sponsorship

Represents job field similar to this job

Trends of Total Sponsorships

2025 (61)

2024 (77)

2023 (37)

2022 (31)

2021 (60)

2020 (12)