Lowe's Companies, Inc. · 1 hour ago
Services Project Coordinator (Remote) EST
United States
Full-time
Remote
Entry Level
$17.73/hr - $29.61/hr
1+ years expLowe's Companies, Inc. is a leading home improvement retailer, and they are seeking a Services Project Coordinator to provide installation job support. The role involves managing customer interactions, coordinating project schedules, and ensuring compliance with necessary documentation.
HardwareHome RenovationManufacturing
Responsibilities
Answer inbound calls from customers, service providers and stores to provide installation job support
Manage outbound tasks and make outbound calls to customers, providers, stores and vendors in order to provide updates or gather job information
Conduct initial contact with customer and service providers to provide centralized contact information and job expectations in order to verify project scope and ensure alignment
Ensure projects are scheduled within the SLA by the service provider and provide confirmation to the customer
In coordination with stores and customers, arrange product delivery to ensure work can begin on time
Ensure all required compliance documents related to permits and Lead Safe Practices are uploaded in the appropriate system
Manage and resolve Work Order issues (post project completion) including assessment of related costs and the potential of service provider and/or vendor charge backs
Submit accurate and thorough documentation of all interactions related to the project in appropriate technology tools (i.e., Installation Management System, myRedVest and Salesforce)
Practice active listening skills with customers, service providers, stores and vendors in order to deliver an excellent customer experience and promote team collaboration
Deliver consistent service by referring to and executing defined processes and providing feedback that will enhance current processes
Drive for results by consistently achieving goals and completing tasks/activities on time
Build effective relationships with others by organizing information, sharing information with coworkers and leaders and seeking performance feedback
Adapt to a fast-paced environment with evolving process enhancements
Complete assigned training courses, participate in team meetings, town halls, developmental meetings, etc
Qualification
Required
High school diploma or GED or equivalent years of experience in lieu of education requirement, if applicable
1- 3 years' experience in a customer facing role
Preferred
Bachelor's degree Related field
1 year Experience in project coordination OR experience in remodeling or construction industry
1 year Experience working in a Project Management function
Experience in contact center environment
Benefits
For information regarding our benefit programs and eligibility, please visit our benefits page.
For information regarding our benefit programs and eligibility, please visit https://talent.lowes.com/us/en/benefits.
Company
Lowe's Companies, Inc.
Lowe’s Companies, Inc. (NYSE: LOW) is a FORTUNE® 50 home improvement company serving approximately 20 million customers a week in the United States.
10001+ employees
H1B Sponsorship
Lowe's Companies, Inc. has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (389)
2024 (310)
2023 (388)
2022 (357)
2021 (242)
2020 (394)
Funding
Current Stage
Public CompanyTotal Funding
$22B2025-09-30Post Ipo Debt· $5B
2025-08-20Post Ipo Debt· $9B
2023-03-28Post Ipo Debt· $3B
Leadership Team
Jennifer Wilson
SVP, Chief Marketing Officer
K
Kathy Higgins
VP IT Business Management
Recent News
Digital Commerce 360
2025-12-31
2025-12-31
Company data provided by crunchbase