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Kimpton Hotels & Restaurants · 2 hours ago

AM-Mid-Shift Fulltime Bell Attendant

Charlotte, NC

Full-time

Onsite

Entry Level

$13/hr - $13/hr

1+ years exp

Kimpton Hotels & Restaurants is committed to heartfelt, human connections that enhance the lives of coworkers and guests. The Bell Attendant is responsible for providing a positive first and last impression to guests, assisting with luggage, and ensuring a clean and welcoming environment throughout the hotel.

HospitalityRestaurants

Responsibilities

Get assignments, keys, and special guest requests from your supervisor at the beginning of your shift

Greet guests and take luggage to guestrooms promptly when checking in and upon checking out, check and secure guests' luggage until departure

Hail taxicabs and answer inquiries, carry luggage to the curb to meet transportation

Provide the guest(s) with information about their stay, the hotel, and answer questions

When the concierge is not available, book tours and assist with general information inquiries

Keep bell closet clean and neat, polish and clean bell carts daily, keep lobby area and public areas clean and tidy, deep clean other assigned areas

Submit all found articles accompanied by a Lost & Found Report

Assist valet when they are busy, cover for lunch breaks. Ensure that the "white zone" is kept free and clear for guest arrival and in the case of an emergency

Deliver messages, packages, flowers, wine, and housekeeping items (hair dryers, ironing boards, irons, laundry/dry cleaning etc.) to guest rooms upon request

Clean and set-up meeting room functions, direct guests to various meeting rooms

Set-up and maintain complimentary hotel lobby functions including the morning coffee service and the nightly concierge events

Turn in any keys to the proper department when your shift ends