Trellis · 2 hours ago
Staff Backend Engineer, Conversational AI
United States
Full-time
Remote
Senior Level, Lead/Staff
$220K/yr - $235K/yr
7+ years expTrellis is a tech company that is reinventing the insurance experience through innovative tools and a customer-first approach. The Staff Software Engineer on the Conversational AI team will be responsible for architecting and building intelligent systems to enhance user interactions with the platform, while also mentoring teammates and leading complex projects.
Information TechnologyInsuranceInsurTech
Responsibilities
Own the ideation and execution of high-impact projects that directly influence the user experience and business outcomes
Flesh out and evolve the Conversational AI Engineering roadmap alongside product and technical leadership
Incept projects: identify opportunities, design solutions, and lead implementation
Guide integration efforts with external agencies and insurance carriers
Normalize, rank, and evaluate results using ML-based predictions to determine optimal user paths
Work closely with our Data Science team to leverage MLMs in tools like DataRobot for retention forecasting and decision logic
Ensure scalability and performance across the platform as we continue to grow
Qualification
Required
7+ years' experience developing software in a production environment
4+ years' experience in a senior engineer role
Ability to lead projects from conception through execution
Production experience with Node.js and Typescript
Proven experience working in backend systems, designing RESTful APIs and codifying business logic on top of data stores
Exceptional ability to communicate clearly and concisely, particularly in Slack and technical documents
Experience in product development where you were a key decision maker
Cross-functional leadership and collaboration experience
Preferred
Familiarity with GCP, Looker, BigQuery are a plus
Benefits
100% employer-paid health insurance for employees
Home office budget to create your perfect setup
Wellness programming, because balance matters
401(k) and HSA contributions, FSAs, bonuses & equity opportunities
Paid parental leave
Flexible vacation (yes, •actually• flexible)
Company
Trellis
The modern consumer needs to assemble a patchwork of siloed solutions to navigate their financial life. Insurance is often the most disconnected.
11-50 employees
H1B Sponsorship
Trellis has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1)
2023 (1)
2020 (2)
Funding
Current Stage
Early StageTotal Funding
$17MKey Investors
Amex VenturesQED Investors
2023-05-01Series Unknown
2022-05-18Series Unknown· $5M
2021-06-03Series A· $12M
Leadership Team
Daniel Demetri
Founder & CEO
Recent News
fintech.global
2022-06-02
Crowdfund Insider
2022-06-02
Company data provided by crunchbase