La Clínica de La Raza · 14 hours ago
Information Technology Manager of Dental Technology
La Clínica de La Raza is a non-profit, community-based health center established in 1971. The IT Manager of Dental Technology manages and coordinates IT dental systems, providing support and maintenance while supervising technical staff and ensuring efficient operations of dental technology information systems.
Health CareHealth DiagnosticsHospitalNon Profit
Responsibilities
Responsible for the management, coordination, support, maintenance, and evaluation of Information Technology dental systems
With respect to IT dental technology systems, designs, specifies, configures, installs, and maintains hardware and software such as PCs, dental system software and applications, related printers, servers, dental devices, cabling, etc
Implements policies and procedures related to IT dental hardware and software use, maintenance, support, security, backup, and etc
Takes after hours on-call IT Helpdesk calls and documents information
Creates and maintains weekly/monthly/yearly reports on work performed through the IT Helpdesk Ticket System
Establishes and maintains for IT dental systems: users, user environment, directories, security, and etc
Trains users in IT dental systems software and equipment usage
Responds to the needs and questions of IT dental system users and the operation of various software programs etc
Develops and communicates standards for use, operations, and security of IT dental systems, data, and related/integrated devices/components either hardware or software
Communicates broadly to report and resolve software, hardware, and technical/technology operations issues
Consults with IT Department and Dental Department leadership to develop system solutions consistent with required objectives
Installs and tests IT dental systems software and software upgrades
Implement IT dental systems backup and disaster recovery procedures
Other duties assigned by supervisor
Qualification
Required
Knowledge of operating principles, methods and limitations of personal computer equipment, software, and computer networking
Knowledge of computer hardware and techniques of computer operation and maintenance and repair. Ability to run diagnostic software and determine the most cost-effective alternative solutions
Problem solving skills in the various aspects of dental information systems
Knowledge of Microsoft Windows desktop and Server Operating Systems
Knowledge of Microsoft Active Directory and Microsoft Windows PowerShell preferred
Must be able to work flexible hours. Some evenings, nights, and weekends are occasionally required. May include taking after-hours support calls
Ability to work across cultures and demonstrate support of diversity, equity and inclusion
Strong verbal and written communication skills
Demonstrate flexibility and ability to accept changes gracefully
Ability to be kind, empathetic, considerate, understanding, highly communicative, willing to work with others to solve problems, unable to talk down to others, consider everyone an equal, be respectful, and must be an all-around great human being to work with
Ability to demonstrate dependable transportation to fulfill job responsibilities
Requires four-year college or university program certificate; or two to four years related experience and/or training; or equivalent combination of education and experience
Must be highly experienced with IT support and maintenance for Dentrix, MiPACS, all related dental equipment/devices and various Pano systems including Sidexis, Planmeca, and J. Morita
Remaining in a stationary position, often standing, or sitting for prolonged periods
Bending/lifting, pushing/pulling, adjusting, or moving objects weighing up to 15 pounds in all directions and occasionally more
Repeating motions that may include the neck, wrists, hands and/or fingers
Upper extremity demands: Reaching above shoulder and/or below waist
Operation of personal vehicle requires a valid driver's license and proof of auto insurance
Operation of work vehicle requires a valid driver's license
Company
La Clínica de La Raza
Who We Are Since its beginnings as a single storefront operation in Oakland in 1971, La Clínica has grown into a sophisticated provider of primary health care and other services, with 32 sites spread across Alameda, Contra Costa and Solano Counties.
H1B Sponsorship
La Clínica de La Raza has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2024 (1)
2022 (6)
2021 (1)
2020 (3)
Funding
Current Stage
Late StageTotal Funding
$0.04MKey Investors
Blue Shield of California
2025-04-23Grant
2010-08-12Grant· $0.04M
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