Otsuka America, Inc. · 3 hours ago
Associate Director, Workplace Operations
Princeton, NJ
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$150K/yr - $224K/yr
8+ years expOtsuka is a company focused on creating exceptional employee experiences and ensuring operational excellence. The Associate Director, Workplace Operations will oversee facilities and workplace operations across multiple sites, ensuring a safe and productive environment while managing space optimization and vendor oversight.
Consumer GoodsDietary SupplementsPharmaceutical
Responsibilities
Oversee workplace operations across four sites (Princeton, NJ; Rockville, MD; Hayward, CA; Boston, MA), including office, lab, and manufacturing spaces
Ensure a safe, compliant, and productive work environment at all times
Manage all aspects of workplace operations: space planning, mail services, meeting support, security, maintenance, and vendor management
Drive operational improvement programs using benchmark standards and best practices
Develop and manage budgets, forecasts, and financial reporting
Establish and maintain standards for facility services, including SLAs, KPIs, and continuous improvement initiatives
Review and manage contracts to ensure compliance with corporate standards
Implement technology solutions for space and process optimization
Track and report on key performance indicators related to facilities and employee experience
Provide best-in-class workplace experience for employees
Qualification
Required
Strong knowledge of facilities systems, workplace safety, and relevant local regulations
Expertise in vendor oversight and performance-based contract management
Ability to lead complex problem-solving initiatives, including root cause analysis and process improvement
Excellent relationship-building and stakeholder management skills
Strong communication, interpersonal, and presentation abilities
Proven leadership in managing multi-site operations and cross-functional teams
Strategic thinker with a focus on operational excellence and employee experience
High adaptability and innovation in a fast-paced, evolving environment
Customer-service orientation with a team member-first mindset
8-10 years of progressive experience in facilities and workplace operations, including 5+ years in a managerial role
Extensive experience managing multi-million-dollar budgets and financial operations
Demonstrated success in contract negotiation and vendor management across multiple geographies
Experience leading operational excellence programs and managing matrix organizations
Strong knowledge of building systems and workplace safety standards
Proven ability to design and deliver exceptional workplace experiences
Professional presence and ability to engage effectively with stakeholders at all levels
Preferred
Bachelor's Degree preferred
Benefits
Comprehensive medical, dental, vision, prescription drug coverage
Company provided basic life
Accidental death & dismemberment
Short-term and long-term disability insurance
Tuition reimbursement
Student loan assistance
A generous 401(k) match
Flexible time off
Paid holidays
Paid leave programs
Other company provided benefits
Company
Otsuka America, Inc.
For almost 100 years, Otsuka has been committed to creating innovative treatments that enhance and promote better health and overall well-being.
51-200 employees
Funding
Current Stage
Growth StageLeadership Team
T
Tatsuo Higuchi
CEO
L
Les Hine
Strategic Advisor
Recent News
DelveInsight Business Research LLP
2025-04-29
2025-02-16
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