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myPlace Health · 2 weeks ago

Outreach Development Specialist

Los Angeles, CA

Full-time

Onsite

Entry, Mid Level

$68K/yr - $75K/yr

2+ years exp

myPlace Health is dedicated to helping older adults live independently and thrive with dignity. As an Outreach Development Specialist, you will connect seniors, families, and community partners to the PACE initiative, building relationships and driving awareness to enhance the lives of those in need.

Elder CareHealth CareNon Profit

Responsibilities

Develop and nurture strong relationships with healthcare providers, senior centers, post-acute facilities, and community organizations to drive meaningful referrals

Represent our PACE program with professionalism and heart at community events, health fairs, and gatherings across culturally diverse neighborhoods

Help prospective participants, families, and caregivers understand how PACE can enhance independence, quality of life, and holistic support

Meet, and exceed, monthly and quarterly referral and enrollment goals, contributing to our program’s growth and success

Generate qualified leads, schedule center tours, and walk families through every step of the enrollment journey

Maintain detailed records of outreach efforts, leads, and results using CRM tools to ensure follow-through and success tracking

Uphold DHCS and CMS regulations to ensure all outreach and marketing efforts meet the highest ethical standards

Partner with colleagues across outreach, enrollment, and care delivery to align strategies, share insights, and celebrate wins

Contribute creative ideas to quarterly marketing plans and outreach campaigns that elevate awareness and engagement

Participate in community events during evenings or weekends as needed

Perform additional outreach and enrollment activities that help our team and mission thrive

Qualification

Outreach experienceBilingual skillsRelationship buildingCRM proficiencyHealthcare knowledgeCommunication skillsInterpersonal skillsPresentation skillsOrganizational skillsSelf-motivated

Required

Bachelor's degree in Healthcare, Business, Marketing, or a related field preferred

Minimum two (2) years in outreach, marketing, sales, or community engagement—preferably in healthcare or senior services

Demonstrated success meeting referral or enrollment goals through authentic relationship-building

Experience supporting frail seniors, older adults, or underserved populations is strongly preferred

Excellent communication, interpersonal, and presentation abilities that inspire and educate diverse audiences

Naturally earns trust and creates long-term partnerships rooted in care and respect

Comfortable with CRM systems and able to track every detail that drives success

Self-motivated, organized, and calm under pressure—you thrive in dynamic environments and get things done

A valid California driver's license, reliable transportation, and willingness to travel across our service area (evenings/weekends included)

Ability to travel frequently throughout the service area for community events, partner meetings, and participant outreach activities

Must be able to stand, walk, and engage with others for extended periods during presentations, health fairs, and outreach events

Occasionally lift and carry up to 25 pounds of materials such as banners, brochures, display items, and equipment for community events

Ability to speak, listen, and present effectively in person, over the phone, and in group settings—including projecting your voice clearly in public venues

Comfortable working in both indoor and outdoor environments and adjusting to variable weather or event conditions

Must have a valid California driver's license, reliable transportation, good driving record, and auto insurance in accordance with state requirements

Flexibility to attend community events and outreach activities outside of standard business hours as needed