GamblingCareers.com · 3 hours ago
Field Service Technician
Bakersfield, CA
Full-time
Onsite
New Grad, Entry Level
$22.95/hr - $42.61/hrAristocrat Gaming is a world leader in gaming content and technology, dedicated to providing technical support to drive customer success. As a Field Service Technician, you will troubleshoot, install, and maintain gaming machines while ensuring seamless operations at gaming facilities across the United States.
Casino
No H1B
Responsibilities
Install, convert, troubleshoot, repair, and remove Aristocrat gaming machines, signs, and gaming controllers
Perform routine maintenance on gaming machines
Respond promptly to customer calls and emergency requests, prioritizing critical issues
Complete Pre-Site Surveys, follow the schedule, and perform service activities assigned
Maintain inventory accuracy and follow the parts inventory process
Support customers with technical inquiries and documentation
Report on trends, needs, and service challenges
Review pre-install documents to determine if parts will be needed to complete the installation
Gather and report accurately on service activities by using field service management reporting tools
Uphold high standards of professionalism, integrity, and customer service daily
Self-direct and carry out day-to-day tasks with little direction
Follow Aristocrat’s Safety Guidelines
Qualification
Required
High school diploma, GED, or equivalent work experience
At least 21 years of age
Have a clean and valid driver's license and maintain an insurable driving record
Able to acquire a gaming license as required (Gaming License requirements will vary depending on location). Upon hire, Aristocrat will assist with application, payment, and renewal
Willing to do daily travel in the assigned territory. Regional and national travel may be up to 30%
Self-starter, flexible, adaptable, highly organized, and proactive
Passion for technology and solving problems
Able to remain calm in a fast-paced work environment, prioritize multiple tasks, and accomplish goals
Able to communicate effectively and constructively with customers and coworkers
Can lift and move a minimum of 50 pounds
Able to push up to 250 pounds with the assistance of moving equipment
Able to climb and balance on ladders
Have good manual dexterity, hand/eye coordination, and good eyesight
Able to drive and operate a vehicle for extended periods
Preferred
Experience as a slot technician, field service of technical products, or other diagnostic work
Experience working in the field, being on call, and traveling for work
Experience with electronics, mechanics, and troubleshooting
Benefits
Health, dental, and vision insurance
Paid time off
401(k) plan with employer matching
Company
GamblingCareers.com
GamblingCareers.com is the leading job board for the iGaming and Online Gambling industry, dedicated to bridging the gap between talented job seekers and top employers in the sector.
Founded in 2016
2-10 employees
Funding
Current Stage
Early StageCompany data provided by crunchbase