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TriMark USA · 9 hours ago

Credit & Collections Administrator

Tampa, FL

Full-time

Hybrid

Entry Level

1+ years exp

TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. The Credit & Collections Administrator plays a crucial role within the Credit team, focusing on the efficient collections of past-due receivables and general administration of customer accounts.

Wholesale

Responsibilities

Contact customers regarding overdue invoices and reconcile customer accounts as needed

Process Sales Information Sheets (SIF’s), credit applications, and credit reference checks for management approval

Review credit holds and approve shipments of orders

Answer incoming calls and set up/maintain department and customer files

Generate various month-end reports

Process general ledger adjustments

Identify and handle prepaid order conversions as needed

Process customer refund checks

Generate manual invoices/proformas as requested

Backup responsibility to the Credit Support Clerk position

Research and resolve customer disputes

Provide customer credit information or rating on request to other trade companies

Keep accurate notes within Customer Relationship Management (CRM) system to document all credit collection activity on accounts

Qualification

Collections ManagementCustomer Relationship ManagementAS400Microsoft ExcelERP SystemsBasic business mathAttention to detailCommunication skillsProblem-solvingTeam collaboration