Customer Service Representative jobs in United States
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Waste Connections · 4 hours ago

Customer Service Representative

Waste Connections is a waste management company committed to serving communities and supporting its employees. The Customer Service Representative will be the voice of the company, helping customers with their service needs and ensuring smooth operations for the drivers and teams.

Environmental ConsultingEnvironmental EngineeringRecycling

Responsibilities

Answer customer calls and process requests for new service, changes, or discontinuation
Accept payments, research billing inquiries, and update account information
Work closely with drivers and operations teams to ensure timely and accurate service
Resolve customer issues with cost-effective, safe, and environmentally responsible solutions

Qualification

Customer service experienceMicrosoft WordMicrosoft ExcelMicrosoft OutlookVerbal communicationWritten communicationProblem-solvingRelationship buildingTeamwork

Required

2+ years of high-volume customer service experience
Proficiency with Microsoft Word, Excel, and Outlook
Excellent verbal and written communication skills
Strong problem-solving ability and a passion for helping people

Benefits

Medical, Dental, Vision Insurance
401(k) with Company Match
Paid Vacation
Employee Assistance & Mental Health Program
Emergency Travel Assistance
Prepaid Legal Plan
Scholarship Opportunities for Kids
Employee Stock Purchase Plan
Employee Relief Fund
Life Insurance & Disability Coverage

Company

Waste Connections

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Waste Connections is an integrated solid waste services company that provides solid waste collection.

Funding

Current Stage
Public Company
Total Funding
$3.71B
2025-05-28Post Ipo Debt· $500M
2024-06-11Post Ipo Debt· $363.5M
2024-02-15Post Ipo Debt· $750M

Leadership Team

M
Mary Whitney
EVP - CFO
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C
Colin Wittke
Vice President – Sales
Company data provided by crunchbase