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Johns Hopkins Medicine · 12 hours ago

Supply Chain Business Systems Analyst

DC-Baltimore Area

Full-time

Onsite

Senior Level, Lead/Staff

$48.29/hr - $77.27/hr

8+ years exp

Johns Hopkins Medicine is seeking a Supply Chain Senior Business Systems Analyst to support the Business Modernization Project. The role involves collaborating with stakeholders to identify requirements for the new ERP system, managing project activities, and mentoring junior analysts.

Health CareHealth DiagnosticsHospitalMedicalTraining

Responsibilities

Requirements Gathering. Gather, organize, and document business, user, and functional requirements for business processes, including highly complex processes that include multiple steps or subprocesses and involve multiple systems and stakeholder groups. Conduct stakeholder interviews, gather and synthesize business process documentation and other artifacts to understand requirements and inform solutions

Prioritization. Prioritize requirements based on key metrics as defined by the Lead Business Systems Analyst. Review the analysis conducted by the Business Systems Analysts team to ensure alignment with identified metrics

Designing Future State Processes. Serving as a functional expert, applying system knowledge to translate business requirements into human-centered functional design specifications for highly complex business processes. Redefine future state business processes as needed to ensure alignment and enhance efficiency within the context of the technical solution

Testing. Create and document test scenarios for highly complex functions using the appropriate testing tools to validate and verify functionality. Conduct testing to ensure all delivered solutions work as expected and errors are handled in a meaningful way. Review test scenarios and documented results

Documentation. Create detailed business process and technical specification documentation to accurately reflect and effectively communicate requirements, analysis, and solutions to diverse stakeholder groups. Including end-users, developers, business units, and project leaders

End-User Training. Work closely with the Change Management training team to author and maintain end-user training documentation by writing audience-appropriate materials to serve as technical and/or business process references. Assist in end-user training as needed, including leading training for highly complex processes

Project Management. Collaborate with the PMO to develop detailed project plans by analyzing the scope and milestones for moderately sized projects. Adhere to the defined task/project timeline and scope to ensure each phase of the project is executed in a timely fashion and delivered under software lifecycle standards

Guidance/Supervision. Guide Business Systems Analysts to support their work across all areas, including requirements gathering, analysis, identifying solutions, and documentation activities

Leadership. Stand in for the Lead Analyst as needed, including attending meetings and providing updates to project leadership. Assist in identifying and escalating risks and concerns to the Lead Business Systems Analyst, seeking guidance when necessary

Qualification

Workday ERPProcess improvementProject managementData analysisBusiness intelligenceSupplier onboardingExcelPythonCommunication skillsMentorship

Required

Requires eight years of progressively responsible experience working in a functional area (finance, HR, payroll, supply chain, sponsored projects) or working in systems analysis

Requires four years of experience as an ERP (Workday) system user, with the desired skills of scoping, requirements gathering/definition, documentation, testing, training, and support

Requires experience with varied interpersonal and technical skills, along with demonstrated skills in interacting with members from all organizational levels to diagnose problems, develop, and implement solutions that could be processed or technically oriented

Bachelor's degree in business administration, HR, finance, supply chain, information systems, computer science, or related field

Excellent communication skills, including the ability to listen and effectively synthesize information from subject matter experts; the ability to write and present clearly and concisely; the ability to facilitate effective meetings and engage participants; and the ability to facilitate effective meetings and engage participants

Ability to create highly effective business analysis and project management artifacts

Ability to understand, analyze, and document dependencies and impacts in a highly integrated system or within overlapping business processes

Ability to effectively work with loosely defined or high-level requirements and schedules

Advanced proficiency with Microsoft applications, especially Excel, Visio, and PowerPoint

Ability to function effectively within a structured project management environment

Ability to effectively plan and execute moderately sized projects within the context of a larger, more complex project plan

Ability to provide mentorship and guidance to newer analysts

Preferred

Experience in supplier onboarding processes or vendor master data management; experience in a Procure-to-Pay function (e.g., Procurement, Accounts Payable, Sourcing); knowledge of B2B fraud scenarios and prevention measures

Experience within a healthcare or university supply chain setting; experience converting suppliers from one ERP to another ERP, experience using large-scale ERP platforms (e.g., Oracle, SAP ECC, Workday), third-party industry data providers (e.g., Symmetric, Supplier Gateway, PaymentWorks, Relish, Dun & Bradstreet, Diro), or similar technologies in managing or validating suppliers

Experience and comfort communicating with broad stakeholder groups and influencing stakeholder actions, experience and comfort managing independent analysis (e.g., Excel, SQL, Python) preferred