Methods Machine Tools, Inc. · 6 hours ago
CNC Sales Support Specialist (IL, MI, or AZ)
Tempe, AZ
Full-time
Hybrid
Entry, Mid Level
$65K/yr - $82K/yr
2+ years expMethods Machine Tools, Inc. is a provider of high-quality machine tools and automation solutions. The CNC Sales Support Specialist is responsible for enhancing the productivity and effectiveness of the sales organization by delivering quotations, tools, and training necessary for success in a complex capital-equipment sales environment.
Industrial AutomationMachinery ManufacturingManufacturingTraining
Hiring Manager
Tiffany Hess
Responsibilities
Prepare detailed and accurate quotes for machine tools, tooling packages, and automation systems based on vendor and internal engineering quotes
Identify configuration options, compatible accessories, and value-added solutions based on customer needs
Calculate pricing using standard cost models, vendor price lists, and internal guidelines
Provide internal support to sales teams by answering technical questions regarding machine specifications and available configurations
Assist with quote follow-ups, corrections, and adjustments as needed
Support the implementation of standardized sales processes and best practices
Monitor engagement with enablement tools and recommend optimizations
Work with Sales, Applications Engineering, Marketing, Product Management, and Sales Operations to ensure alignment between technical content, sales messaging, and product strategy
Gather feedback from sales teams to improve enablement content, processes, training, and sales tools
Support coordination of open houses, training events, and other technical sales events
Provide user support and training for CRM and other sales systems (e.g., quoting, lead management, configuration tools)
Document best practices to improve efficiency in quoting, configuring, and tracking CNC machines and automation solutions
Contribute to the development and delivery of onboarding programs, including product and CRM training
Support the maintenance and updating of training materials, playbooks, and SOPs
Ensure sales teams have access to current and accurate technical materials for every stage of the capital equipment buying process
Organize and manage sales content libraries, ensuring materials are easy to find, up-to-date, and aligned with product positioning
Qualification
Required
Bachelor's degree in Business, Marketing, Communications, or a related field (or equivalent work experience)
Proficiency in CRM software (e.g., Salesforce, HubSpot) and other sales productivity tools
Strong organizational skills and attention to detail
Excellent written and verbal communication skills
Ability to manage multiple projects and deadlines in a fast-paced environment
A collaborative mindset and willingness to learn and adapt
Preferred
Understanding of machine tools (e.g., CNC lathes, mills, work holding, tooling) and industrial equipment terminology strongly preferred
2+ years of experience in sales, sales support, training, or a related role, in the machine tool industry strongly preferred
Benefits
Medical
Dental
Vision
Paid time off
Education Assistance
401(k) Plan
Great opportunity for career growth
Company
Methods Machine Tools, Inc.
Methods Machine Tools, Inc. is North America’s foremost supplier of high-quality, high-precision machine tools and automation.
201-500 employees
Funding
Current Stage
Growth StageLeadership Team
Liz Steffick
Chief Financial Officer
Katrina Banks-Binici
Executive Assistant to CEO
Recent News
Today's Medical Developments
2024-02-19
Modern Machine Shop
2024-02-19
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