Member Service Representative jobs in United States
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Florida Credit Union · 6 hours ago

Member Service Representative

Florida Credit Union is dedicated to enhancing the lives of Florida neighbors through exceptional financial services. They are seeking a motivated Member Service Representative to assist members with their financial needs and provide personalized solutions while adhering to the credit union’s policies.

BankingCreditFinancial Services

Responsibilities

Conduct engaging loan interviews and gather essential credit history to tailor financial solutions to our members’ needs
Assess loan applications by evaluating assets, liabilities, and credit experiences, and guide members through our loan procedures
Clearly communicate loan alternatives, credit criteria, and documentation to ensure members feel informed and confident
Cross-sell additional credit union services and provide expert advice to enhance members’ financial well-being
Process a range of financial services, including membership applications, checking accounts, IRAs, and more
Address member inquiries and resolve any issues, ensuring accuracy and compliance with all regulations
Adhere to OFAC and Bank Secrecy Act requirements to maintain the highest standards of compliance

Qualification

Financial solutionsLoan processingCustomer serviceCommunication skillsTeam collaboration

Required

A high school diploma or GED combined with 1-3 years of related experience, or an equivalent mix of education and hands-on experience
A current driver's license

Benefits

Exceptional Benefits: Enjoy a competitive benefits package designed with your well-being in mind.

Company

Florida Credit Union

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Florida Credit Union is a financial institution chartered to help consumers and businesses.

Funding

Current Stage
Growth Stage

Leadership Team

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Mark Starr
CEO
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Christine Jenkins
SVP Chief Lending Officer
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Company data provided by crunchbase