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Oak Street Health, part of CVS Health · 1 week ago

Lead Director, Clinical Operations - Materials, Services, and Asset Management

Chicago, IL

Full-time

Onsite

Director/Executive

$100K/yr - $232K/yr

10+ years exp

Oak Street Health, part of CVS Health, is committed to transforming healthcare by providing personalized primary care for older adults on Medicare. The Lead Director of Clinical Operations will oversee medical supply chain operations and asset lifecycle management, ensuring quality and cost-effectiveness in support of patient care delivery.

Health CareHealth DiagnosticsHospitalMedicalPrimary and Urgent Care

Responsibilities

Develop and execute short and long-term strategies for materials and asset management, aligned with organizational goals and growth plans

Lead the planning, procurement, distribution, and quality control of medical supplies, equipment, and vehicle assets. Ensure operational continuity and readiness across all clinical sites

Oversee the implementation and optimization of inventory and fleet management systems to improve visibility, reduce waste, and enhance service delivery

Direct centralized transportation operations, including fleet safety, compliance, and cost control. Identify opportunities for service innovation and efficiency

Establish and maintain strategic partnerships with suppliers and the Group Purchasing Organization (GPO). Lead contract negotiations and performance reviews to ensure service level adherence and cost efficiency

Oversee the supplier and workflows associated with waste management services, ensuring the organization is delivering services that are compliant to local and federal regulations

Ensure adherence to regulatory, safety, and environmental standards. Partner with internal compliance and safety teams to proactively manage risk

Identify and implement emerging technologies, tools, and best practices to enhance materials and asset management capabilities

Partner with clinical, compliance, lab operations, and facilities teams to support the introduction of new equipment, devices, and services

Analyze operational data to identify trends, forecast needs, and inform strategic decisions

Direct the coordination of equipment maintenance and management, including equipment calibration, replacement, and performance monitoring in coordination with the Facilities department

Other duties as assigned

Qualification

Materials ManagementAsset ManagementVendor ManagementSupply Chain LogisticsStakeholder ManagementContract NegotiationInventory Systems ImplementationChange ManagementCommunication SkillsLeadership Skills

Required

Bachelor's degree in a related field required

10-15 years of progressive experience in materials and asset management in a healthcare or clinical operations environment

Demonstrated success in leading strategic sourcing, inventory systems implementation, and vendor management

History of building and maintaining strong vendor and supplier management, including experience negotiating contracts & rates and holding vendors accountable to service level agreements

Understands supply chain logistics and has experience coordinating the movement and storage of goods

Proficient at stakeholder analysis and management

Ability to lead multiple improvement initiatives within ambiguity and competing priorities

Proven ability to lead cross-functional initiatives and manage change in complex, matrixed environments

Excellent communication, negotiation, and stakeholder engagement skills

Ability to influence senior leaders and align diverse teams around common goals

US work authorization

Preferred

Master's degree in Healthcare Administration, Logistics, or related discipline strongly preferred

Someone who embodies being Oaky

Radiating positive energy

Assuming good intentions

Creating an unmatched patient experience

Driving clinical excellence

Taking ownership and delivering results

Being relentlessly determined

Benefits

Paid vacation, sick time, and investment/retirement 401K match options

Health insurance, vision, and dental benefits

Opportunities for leadership development and continuing education stipends

New centers and flexible work environments

Opportunities for high levels of responsibility and rapid advancement

Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan

No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching

Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility