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South Shore Health · 8 hours ago

Applications Analyst (Epic Orders/ Bugsy)

Weymouth, MA

Full-time

Onsite

Mid Level

$87K/yr - $127K/yr

South Shore Health is a healthcare organization seeking an Applications Analyst specializing in Epic Orders/Bugsy. The role involves developing workflows, system configurations, and providing training on Epic applications while acting as a liaison between various departments to enhance system functionality.

Health CareHome Health CareHospitalNon Profit

H1B Sponsor Likely

Responsibilities

Participates in the development of workflows, system configurations, change documentation and training staff on Epic application functionality

Analyzes procedures and problems within manual/automated health care systems; reports findings and when applicable recommends options for resolutions

Formulates system scope and objectives

Acts as a liaison with all areas of the hospital, utilizing the software application, conducting meetings to determine future enhancements, and preparing and maintaining related documentation

Provide ongoing support and participate in on-call coverage as assigned

Reviews and understands system operations and specifications in business and clinical applications and utilizes the specifications as applicable to make recommendations on use

Prepares functional and technical software specifications that reflect an in depth understanding of the business and end-user requirements while also considering the IT standards and technical direction

Performs in-depth analysis of end user department workflows, data collection, reports details and other technical issues associated with Epic software as they relate to system design and build decisions

Analyzes design alternatives and makes appropriate design decisions

Designs, validates and confirms new or changed functionality with the Epic environment that meets customer specifications

Accesses data from existing systems and produces formatted reports using multiple data sources, with minimal assistance

Works with Epic and legacy system resources and the user community to ensure the applications meet the organizations’ needs

Advises senior analysts and/or managers of potential problems, requirements for expanded services and status of current systems on an ongoing basis

Proactively completes assigned Epic application deployment(s), management, and testing tasks

Builds, tests, and debugs Epic applications(s) to ensure the system meets end user requirements

Builds complete testing plans to validate system parameters and functionality performs as specified, with minimal guidance

Listens to business needs expressed by clients and clearly documents system capabilities and constraints

Participates in identified development and production support meetings, reviews, and design sessions, as assigned

Writes scope statements, defining size and planning parameters of complex projects or multiple groups of tasks with minimal guidance

Provides complete documentation of all tasks and projects; develops and maintains specifications according to department standards

Provides system production support including the analysis, prioritization and implementation of requested changes, analysis of new functionality, coordination of software release updates, system testing and interface enhancements

Develops report specifications and works closely with report writers to ensure all operational and regulatory reporting needs are met including reports necessary to comply with Meaningful Use requirements

Works with all clinical, business and IT constituents in a positive, supportive and collaborative team manner

Participates in continued learning and possess a willingness and ability to learn and utilize new technology and procedures that continue to develop in their role and throughout the organization

Embraces technological advances that allow us to communicate information effectively and efficiently based on role

Ability to analyze the functionality of systems and their fit with specifications

Ability to research, analyze and thoroughly understand workflows of end users, using this knowledge to configure systems which improve processes, add efficiencies and promote patient safety

Ability to use stand flowcharting tools and techniques to create and maintain business process and functional flow charts

Proficient knowledge of web-based technologies, processes, and analytics

Ability to deliver IT solutions through the entire systems development lifecycle (requirements, design, build, test, deploy, and support)

Ability to employ software quality assurance and testing concepts, techniques, industry best practices, tools and standards

Ability to employ systems analysis concepts, techniques, industry best practices, tools and standards

Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists

Excellent skills in dealing with unstructured problems that affect efficiency and effectiveness of customers

Basic knowledge of standardized improvement methodologies

Excellent written and oral communications skills, especially active listening and writing

Proficiency in Microsoft Office including Word, Excel, and Power Point required

Qualification

Epic application functionalitySystem analysisWorkflow analysisTechnical specificationsData reportingClinical documentationLearning willingnessMicrosoft OfficeCommunication skillsProblem-solvingTeam collaboration

Required