PayPal · 5 hours ago
Lead Product Manager
San Jose, CA
Full-time
Hybrid
Senior Level
$152K/yr - $262K/yr
5+ years expPayPal has been revolutionizing commerce globally for more than 25 years. In this role, you will contribute to payment processing optimization by collaborating with technical teams and business units to enhance authorization rates and build payment capabilities.
E-Commerce PlatformsFinTechMobile PaymentsTransaction Processing
Responsibilities
Inputs to product strategy with cross-functional stakeholders consistent with the shared vision for the product or enabling platform
Implements the architectural roadmap that balances innovative design and technical implementation, while balancing regulatory requirements, time-to-market, meeting customer needs and product profitability
Controls for the customer experience and customer needs in product requirements and as an input to decision making
Monitors metrics that inform the success of products including usability studies, research and market analysis
Manages one or more workstreams to include analytics, customer discovery, market research and competitive analysis to drive data-driven decision-making
Monitors product profitability measures, including budget
Participates in operational mechanisms that drive execution and accountability including Product Reviews, Operating Reviews, and Business Reviews. Interfaces with product and technology leadership as needed
Partners with content developers, data scientists, product designers and user experience researchers
Drive authorization rate strategy and roadmap for enterprise customers, identifying and prioritizing initiatives across network tokenization, smart retry logic, 3DS2 optimization, and payment routing to maximize transaction approval rates and revenue recovery
Own strategic relationships with top customers, conducting deep-dive analyses of their payment performance, decline patterns, and authorization metrics to develop customized optimization plans and drive measurable improvements in approval rates
Lead cross-functional initiatives spanning engineering, data science, risk/fraud, and payment operations teams to design, build, and launch authorization rate enhancements including ML-powered retry logic, dynamic routing, and exemption frameworks
Partner with payment processors, networks, and technology vendors to evaluate and implement cutting-edge solutions such as network tokens, account updaters, and adaptive authentication while staying current on industry best practices
Define success metrics and reporting frameworks for authorization performance, establishing dashboards, KPIs, and business cases that quantify revenue impact and communicate ROI to executive stakeholders and customers
Evangelize authorization optimization as a revenue driver across the organization, educating internal teams and customers on emerging technologies, regulatory requirements (PSD2/SCA), and strategic opportunities to reduce false declines and involuntary churn
Qualification
Required
5+ years relevant experience and a Bachelor's degree OR Any equivalent combination of education and experience
Preferred
Strong technical product skills and expertise working on card processing in the industry
6+ year experience with technology product management
Bachelors degree in a technical discipline, MBA a plus
Benefits
Flexible work environment
Employee shares options
Health and life insurance
Company
PayPal
PayPal is a financial service company that provides online payment solutions to its users worldwide.
10001+ employees
H1B Sponsorship
PayPal has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (1144)
2024 (917)
2023 (775)
2022 (921)
2021 (1051)
2020 (1049)
Funding
Current Stage
Public CompanyTotal Funding
$12.17BKey Investors
Kohlberg Kravis RobertsBlueRun Ventures
2025-11-17Post Ipo Debt· $6.95B
2023-06-07Post Ipo Debt· $5B
2015-07-20IPO
Leadership Team
Simon Bladon
CEO, UK
chaloem khompitoon
President & CEO
Recent News
2025-12-31
The European Financial Review
2025-12-31
Company data provided by crunchbase