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Zayo Group · 3 hours ago

Director of HR Analytics & Services (Ops)

United States

Full-time

Remote

Director/Executive

$127K/yr - $195K/yr

8+ years exp

Zayo Group is a provider of mission-critical bandwidth to impactful companies, and they are seeking a forward-thinking Director of HR Analytics & Services. This role will lead the HR Ops team to improve operational efficiency and implement data-informed strategies to enhance HR services across the organization.

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Responsibilities

Evaluate and implement scalable tools, technologies, and workflows that enhance HR analytics and improve the quality, consistency, and speed of HR services to support better systems-based delivery

Lead, mentor, and inspire a growing HR Services team, leveraging automation while fostering a culture of accountability, collaboration, and service excellence along

Oversee the day-to-day execution of core HR operational processes including onboarding, offboarding, data changes, HRIS transactions, and compliance

Lead continuous improvement efforts, identifying opportunities to reduce manual, low-value work and increase automation through Workday

Partner closely with People & Culture leaders (including HRBPs, Compensation, Talent, Benefits, Recruiting, Payroll, Talent/Performance, etc), IT stakeholders to align service delivery with enterprise needs and enable evidence-based decision-making

Develop HR data reporting protocols, ensuring HR data/metrics are consistently and accurately reported across the organization

Own the reporting framework within HR systems to support self-service reporting and advanced analytics in areas such as workforce planning, engagement, retention/attrition, recruiting/hiring and other people strategies, delivering clear insights and recommendations for People & Culture and Leadership

Qualification

HR Analytics LeadershipHRIS (Workday)Process ImprovementData Analysis ToolsChange ManagementServiceNowProject ManagementCommunication SkillsMentoringCollaborationNegotiation Skills

Required

Minimum of eight (8) years of HR Leadership experience in HR shared services including at least 5 years in HR Reporting and Analytics Leadership experience

Complex judgement based on advanced analytical skill sets and advanced level of communication skills with the ability to negotiate mainly internally and often with higher organization levels

Demonstrated success transforming HR functions from transactional to strategic and system-enabled high-performing teams

Experience with HRIS platforms (Workday strongly preferred)

Strong process improvement mindset

Excellent change management, project management, and communication skills

Familiarity with ticketing systems (preferably ServiceNow)

Expertise implementing or managing data analysis and visualization tools

Preferred

Degree in Human Resources, Business, Information Systems, Analytics or related field

Experience implementing or optimizing Workday, especially in the context of shared services or HR transformation

Experience implementing or managing Workday's reporting suite and analytics modules

Benefits

Excellent Health, Dental & Vision Insurance

Retirement 401(k) Savings Plan

Generous paid time off policy including paid parental leave

Company

Zayo Group

Glassdoor2.5

For over 15 years, Zayo has been the driving force behind the world's most dynamic and forward-thinking enterprises, helping them pave the way to what's next.

Founded in 2007

Denver, Colorado, US

1001-5000 employees