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NeuroPsychiatric Hospitals · 4 hours ago

Receptionist

Phoenix, AZ

Full-time

Onsite

Entry Level

1+ years exp

NeuroPsychiatric Hospitals is a national leader in behavioral healthcare, specializing in patients with acute psychiatric and complex medical needs. They are seeking a Receptionist to support their patient care team, focusing on clinical excellence and exceptional compliance performance.

Health Care

Responsibilities

Gathers registration information and registers all patients coming into the hospital

Relays incoming and outgoing telephone calls, and operates public address or paging system as requested

Greets visitors and patients and gives directions as needed

Demonstrate our values of integrity, compassion, respect, diversity, teamwork, excellence and innovation in their work activities and interactions

Qualification

Medical office experienceHospital registration experienceBasic Life Support (BLS)Handle with Care (HWC)Customer service skillsClerical experienceSwitchboard experienceCommunication skills

Required

High School Diploma or GED required

Basic Life Support (BLS) and Handle with Care (HWC) required and to be obtained during orientation

Demonstrable customer service and communication skills

Preferred

Two years of work-related experience may be considered in lieu of a diploma if the experience is directly related to the role, though a diploma is preferred for handling sensitive information and interacting with patients in a healthcare setting

1 year minimum of prior administrative or medical office experience highly preferred, including hospital registration and insurance experience

Clerical and switchboard experience preferred

Familiarity with handling front-office responsibilities and documentation is preferred