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Grand Casino Mille Lacs & Hinckley · 10 hours ago

ADR Supervisor Full-Time Evenings $18 - $27/hr

Hinckley, MN

Full-time

Onsite

Mid, Senior Level

$18/hr - $27/hr

3+ years exp

Grand Casino Mille Lacs & Hinckley is a company dedicated to providing exceptional guest experiences. The ADR Supervisor will lead food and beverage operations, ensuring service excellence and compliance while coaching team members to deliver high-quality hospitality.

GamingMedia and EntertainmentResorts

Responsibilities

Support seamless daily venue operations and uphold Grand Casino’s service standards

Supervise front-line team members, ensuring optimal shift coverage and Guest satisfaction

Enforce performance policies and hospitality procedures aligned with MLCV values

Communicate and uphold food, beverage, and safety regulations—local, Tribal, State, and Federal

Maintain open communication with team through daily pre-shift and supervisory meetings

Onboard, train, and mentor team members to meet Guest service expectations

Provide regular performance feedback, coaching, and hands-on support

Evaluate Associate performance and contribute to hiring, promotion, and discipline recommendations

Lead with integrity and foster a respectful, collaborative environment

Ensure venue cleanliness, equipment maintenance, and hygiene meet operational standards

Supervise food production and portioning in accordance with recipe specs and presentation standards

Monitor inventory levels, support transfer tracking, and help manage labor and food cost controls

Adhere to all cash handling procedures and internal controls

Provide input on operational improvements and areas needing attention

Execute special assignments or venue initiatives as needed

Support smooth transitions between shifts and venues when needed

Support new menu rollouts, limited-time offers, and Associate training

Qualification

Food & beverage operationsSupervisory experienceSafe food handlingInventory controlLabor cost managementServ-Safe CertificationLeadership skillsOrganizational skillsInterpersonal skills

Required

3+ years of progressive food & beverage or kitchen operations experience

At least 2 years of supervisory or team lead experience in hospitality preferred

Knowledge of safe food handling, inventory control, and basic labor cost management

Strong leadership, organization, and interpersonal skills

Ability to work flexible hours and support multiple venues when needed

Must be able to secure a license from the Gaming Regulatory Authority (GRA)

Responsible for following all relevant Detailed Gaming Regulations (DGRs)

Must be able to stand and walk for extended periods during shift

Frequently required to bend, stoop, reach, lift, and carry up to 25 pounds

Must have the stamina to work in a fast-paced, high-volume environment

Frequent contact with cleaning agents, kitchen tools, and occasionally wet or slippery surfaces

Required to wear appropriate uniform and PPE as designated

Must be flexible to work a variety of shifts, including nights, weekends, holidays, and special events based on business needs

Preferred

At least 2 years of supervisory or team lead experience in hospitality preferred

Serv-Safe Certification preferred (must be obtained within 1 year)

Mille Lacs Band Member and American Indian preference will be exercised in the hiring process

Benefits

Weekly pay + competitive salary

Medical, dental, and vision coverage

401(k) with match, tuition reimbursement, and paid parental leave

PTO that’s used and encouraged

Recognition for birthdays, anniversaries, and service milestones

Company

Grand Casino Mille Lacs & Hinckley

Grand Casino Mille Lacs is located just off of US Highway 169 and provides access to one of the most popular fishing spots in Minnesota: Lake Mille Lacs.

Founded in 1992

Onamia, Minnesota, USA

501-1000 employees