JPMorganChase · 1 week ago
ServiceNow Lead Software Engineer
Columbus, OH
Full-time
Onsite
Senior Level
$152K/yr - $215K/yr
5+ years expJPMorgan Chase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers and businesses. They are seeking a ServiceNow Lead Software Engineer to enhance and deliver technology products, conduct critical technology solutions, and contribute to the agile team responsible for software engineering and system improvements.
Asset ManagementBankingFinancial Services
Responsibilities
Executes software solutions, design, development, and technical troubleshooting with ability to think beyond routine or conventional approaches to build solutions or break down technical problems
Creates secure and high-quality production code and maintains algorithms that run synchronously with appropriate systems
Produces architecture and design artifacts for complex applications while being accountable for ensuring design constraints are met by software code development
Gathers, analyzes, synthesizes, and develops visualizations and reporting from large, diverse data sets in service of continuous improvement of software applications and systems
Proactively identifies hidden problems and patterns in data and uses these insights to drive improvements to coding hygiene and system architecture
Contributes to software engineering communities of practice and events that explore new and emerging technologies
Takes initiative in finding solutions to complex problems, utilizing analytical & problem-solving skills, and possessing adaptability to change
Adds to team culture of diversity, equity, inclusion, and respect
Qualification
Required
Formal training or certification on software engineering concepts and 5+ years applied experience
6+ years of extensive ServiceNow experience leading the design, development and implementation
2+ years of experience with the ITSM module
Understand customer requirements, translate to high-quality technical solutions
Develop and manage custom widgets, pages and UI elements to enhance end-user Service portal experience
Proficient in scripting languages (JavaScript, Glide scripting) and front-end technologies (HTML, CSS, Angular)
Experience working on system integrations between ServiceNow and other applications using REST API
Strong analysis, problem-solving, and decision-making skills
Experience in debugging issues and finding new ways of proactive monitoring to ensure platform stability
Ability to mentor junior developers, fostering a collaborative and innovative team environment
Strong communication skills should be able to clarify requirements with stakeholders and well as work collaboratively with the team
Preferred
Experience with the HR Service Delivery module
ServiceNow portal experience, Virtual Agent Configuration, UI Builder and experience building Configurable workspaces
ServiceNow Certifications
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
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