OIC of Washington ยท 2 weeks ago
Data and Reporting Specialist (Full Time/Temporary)
OIC of Washington is seeking a Data and Reporting Specialist to solicit, collect, analyze, and report data to ensure students are enrolled in approved education and support service programs. The role involves entering information into databases for program reports and providing training and technical support to staff.
EducationHealth CareNon ProfitNutritionTraining
Responsibilities
Provide support to the Data and Reporting Coordinator and Data and Reporting Manager as needed
Process information submitted by all programmatic offices in a timely and accurate manner
Analyze organizational and programmatic data to identify trends and ensure compliance
Serve as a secondary resource for information related to applicant eligibility criteria, enrollment, and documentation procedures
Assist in identifying and implementing edit checks and data integrity processes
Enter applicant and participant data promptly and accurately into the system
Support data relationship management within the records database
Verify program information on received forms and take corrective actions as necessary
Maintain file integrity and prepare income-eligible files for managerial review
Assist with processing paperwork, including invoices, status reports, student timesheets, attendance records, purchase authorizations, and staff reports
Enter and verify information in the Client Management System (CMS)
Collaborate with the accounting department to obtain additional information for processing participant support service documentation
Communicate issues or discrepancies to supervisors immediately
Provide data, research, and basic digital literacy training to staff, interns, and other stakeholders
Assist the Data and Reporting Coordinator with regular audits of program files to ensure compliance with funding source guidelines
Support completion and processing of requisitions for Outreach, Data Management, and Special Initiatives
Stay current on applicable federal and state program guidelines
Perform other duties as assigned
Qualification
Required
A.A. Degree; (BA degree preferred) in Social Services or related field
One to Two (1-2) years of experience in data collection, case management and/or customer service
OR Additional years of experience may be considered in lieu of education
Proven ability to design and implement methods, procedures, and systems required for accurate eligibility determinations
Exceptional communication skills, including the ability to clearly explain complex processes and terminology to individuals unfamiliar with program requirements, such as interagency staff and potential participants
Demonstrated expertise in developing processes and strategies to expand and enhance the applicant pool for housing programs
Strong interpersonal skills with the ability to effectively de-escalate challenging situations
Comprehensive knowledge of income calculation methods for determining eligibility in low-income programs
Excellent written, verbal, and reading communication skills
Ability to prioritize tasks, manage multiple responsibilities, and perform effectively under pressure
Highly self-motivated, with a strong commitment to confidentiality and ethical standards
Detail-oriented, with the capacity to review eligibility documentation for extended periods with accuracy and precision
Willingness and ability to travel frequently as required
Demonstrated respect and genuine concern for diverse cultures and populations served by OIC
Successfully pass a Criminal History & Background Check and pass a pre-employment drug test
Maintain a current driver's license, required motor vehicle insurance, reliable vehicle, and good driving record
Preferred
BA degree in Social Services or related field