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Pfluger Architects · 6 hours ago

Managing Principal

Dallas, TX

Full-time

Onsite

Director/Executive

15+ years exp

Pfluger Architects is a firm that champions client relationships and drives business development while ensuring high-quality standards in all projects. The Managing Principal is responsible for overseeing project performance, fostering operational excellence, and aligning with the company's strategic vision and core values.

Education

Comp. & Benefits

Responsibilities

Serve as the Client Executive for assigned clients, acting as a trusted advisor and primary point of contact throughout all phases of engagement

Build and sustain long-term client relationships rooted in trust, transparency, and exceptional service

Prioritize client satisfaction, responsiveness, and continuous improvement in every aspect of service, design, and project delivery

Foster firmwide collaboration to ensure projects benefit from the full depth of Pfluger’s expertise and resources

Oversee financial performance at the client level, including invoicing accuracy, project profitability, and resource alignment to deliver efficient, high-quality outcomes

Champion a culture of learning, design excellence, and innovation, ensuring that client outcomes consistently reflect Pfluger’s purpose and values

Measure and evaluate success through client satisfaction surveys, repeat work, and share of bond program opportunities, consistently positioning Pfluger as a top-performing firm within key districts and markets

Partner with the discipline leads/directors to identify staff resources required to secure work

Oversee project-level activities of the project management staff

Lead assigned business development initiatives, including prospect prioritization, client acquisition, and identification of growth opportunities within target markets

Maintain and strengthen strategic client relationships, overseeing proposals, contracts, and negotiations to ensure mutual success and alignment with firm objectives

Conduct client interviews, strategic planning sessions, and visioning discussions, leading and facilitating solution-based conversations that align client goals with Pfluger’s expertise

Utilize the firm’s CRM systems to monitor pipeline value, client engagement stages, and strategic relationship development

Collaborate closely with leadership and firm executives to identify, pursue, and execute new opportunities that support the firm’s strategic growth and profitability

Embody Pfluger’s core values, consistently demonstrating Do What’s Right, Build Synergy, Make a Difference, and Never Settle

Serve as a brand ambassador, representing the firm’s purpose, thought leadership, and strategic vision

Promote the firm at industry conferences, award submissions, and public engagements

Lead by example, fostering a collaborative, innovative, and high-performing culture across project teams

Proactively identify and mitigate risks at the project and client levels

Partner with other offices and business units to leverage firm resources and expertise, ensuring solutions of the highest quality

Qualification

Business DevelopmentClient Relationship ManagementArchitectural DesignLeadershipREVITERP Systems KnowledgeCommunication SkillsContinuous LearningIntegrity

Required

Professional degree in Architecture is required

Licensed/Registered Architect is required

Minimum of 15 years of relevant experience

Proven leadership in delivering high-quality craft and products, and driving business development

Demonstrated ability to navigate complex challenges, serving as the client's primary escalation contact and ensuring timely, effective resolution that strengthens relationships

Passionate advocate for innovative design, exceeding client expectations, and embodying core values in decision-making

High integrity, accountability, and exceptional communication skills

Expertise in designing learning environments with general knowledge of REVIT and enthusiasm for generative design