JPMorganChase · 22 hours ago
AML/KYC Escalations Governance Associate II - Senior Associate
Columbus, OH
Full-time
Onsite
Senior Level
5+ years expJPMorganChase is a leading financial services firm focused on helping customers achieve their financial goals. The QPR Program Governance Associate will manage and execute Quality Peer Review engagements, drive continuous improvement in quality review and operational excellence, and promote collaboration across teams.
Asset ManagementBankingFinancial Services
Responsibilities
Lead and execute Quality Peer Review (QPR) engagements, including ad-hoc and scheduled reviews, to uphold consistent quality standards across CCB Escalations
Define scope, gather documentation, and set timelines for QPR engagements in partnership with managers, executives, and team leadership for which the QPR engagements are conducted
Develop, review, and enhance operational procedures and business documents to support QPR program objectives and quality review requirements
Apply structured testing methodologies and sampling techniques (random, risk-based, stratified, judgmental) to select representative populations for review
Analyze processes, workflows, and escalations to evaluate efficiency, effectiveness, and compliance with applicable regulations and best practices
Identify and assess potential risks, mitigation strategies, and opportunities for process improvement based on peer review findings
Collect input from relevant stakeholders to inform areas of success and opportunities for enhancement
Prepare, present, and refine comprehensive reports summarizing key findings, recommendations, and actionable strategies for improvement
Oversee documentation and secure access management for QPR SharePoint platforms, ensuring proper storage and confidentiality of review materials
Execute autonomously, making sound decisions on day-to-day issues, and escalate project direction or scope decisions as needed
Promote a culture of continuous quality improvement and skill development across teams through structured peer review procedures
Qualification
Required
Bachelor's degree in a business discipline or equivalent experience
5+ years in financial services industry with experience in quality review, operational risk management, or AML/KYC subject matter expertise
Strong analytical, problem solving, and critical thinking skills, with attention to detail
Demonstrated project management and organizational skills, with the ability to manage multiple projects and priorities
Experience in process improvement, documentation, and business requirements development
Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), with familiarity in SharePoint and shared drives, including security awareness and access management
Excellent written and verbal communication skills, with the ability to present information clearly and effectively
Strong collaboration, relationship-building, and stakeholder engagement abilities
Proactive, results-oriented, and able to work independently in a dynamic, fast-paced environment
Understanding of compliance, risk management, regulatory requirements, and sampling methodologies
Benefits
Comprehensive health care coverage
On-site health and wellness centers
A retirement savings plan
Backup childcare
Tuition reimbursement
Mental health support
Financial coaching
Company
JPMorganChase
With a history tracing its roots to 1799 in New York City, JPMorganChase is one of the world's oldest, largest, and best-known financial institutions—carrying forth the innovative spirit of our heritage firms in global operations across 100 markets.
10001+ employees
H1B Sponsorship
JPMorganChase has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (3471)
2024 (3469)
2023 (3395)
2022 (3594)
2021 (2515)
2020 (2495)
Funding
Current Stage
Public CompanyTotal Funding
unknown1998-02-01IPO
Leadership Team
Allison Beer
CEO of Card Services and Connected Commerce
Dan Mendelson
CEO, Morgan Health
Recent News
2026-01-08
Crunchbase News
2026-01-08
Bizjournals.com Feed (2025-11-12 15:43:17)
2026-01-07
Company data provided by crunchbase