Caesars Sportsbook & Casino · 3 weeks ago
Caesars Sportsbook Ticket Writer (Horseshoe Bossier) Part-Time
Bossier City, LA
Part-time
Onsite
Entry Level
1+ years expCaesars Sportsbook & Casino is America's leading sportsbook provider, and they are seeking a Ticket Writer for their Horseshoe Sportsbook in Bossier City, LA. The role involves providing excellent customer service, assisting customers with sports betting inquiries, and ensuring compliance with company policies and regulations.
AppsCasinoGamblingGaming
Responsibilities
Provide a top tier level of customer service that encourages customers to come back repeatedly
Don't get a penalty - ensure you adhere to all the rules and regulations set forth by the company and gaming control board
Become familiar with our betting options and be able to strike up conversations with customers regarding those options
Work to resolve customer disputes/complaints and escalate to direct supervisor when needed
Be a positive team member and work collaboratively with other team members and your leadership team
Ensure that all necessary paperwork/documentation is filled out accordingly to company policy and gaming control board standards
Other duties as assigned
Qualification
Required
Must have basic computer knowledge (Email, MS Excel, internet, etc.)
Must have a minimum of 1 years of cash handling experience in a work setting
21+ years of age or older
Successfully pass a background check
Able to obtain a gaming license from the Louisiana Gaming Control Board and other jurisdictions where deemed necessary
High level of customer service
Present yourself in a professional manner
Strong communication skills, both written and verbal
Ability to do simple math
Understanding and a responsibility to adhere to all compliance requirements set for by the company and Louisiana Gaming Control Board
Must be able to stand for extended periods of time
Must be able to lift, pull or push 25 lbs
Must be able write for extended periods of time
Must be able to twist, bend or reach with no significant boundaries
Preferred
H.S. Diploma, GED, or equivalent preferred
Ability to work a flexible schedule: nights, weekends, and some holidays is preferred
Benefits
Full-time employees eligible for benefits after waiting period (medical, dental, vision, etc.)
Flexible scheduling (nights, weekends, mornings, holidays, etc.)
Advancement opportunities - come grow a career with us!
Company
Caesars Sportsbook & Casino
Behold! Caesars Sportsbook & Casino is here, and we’re proud to be a part of Caesars Entertainment—the number one gaming company in the world with over 80 years of sports betting expertise.
Founded in 1934Las Vegas, Nevada, USA
1001-5000 employees
Funding
Current Stage
Late StageLeadership Team
Shawn Bailey, JD, CPA
Senior Vice President & Chief Financial Officer
Dan Shapiro
SVP - Chief Development Officer, Caesars Digital
Recent News
Company data provided by crunchbase