Accenture · 2 weeks ago
AI Transformation Senior Manager - Retail
Chicago, IL
Full-time
Onsite
Senior Level, Lead/Staff, Director/Executive
$132K/yr - $338K/yr
12+ years expAccenture Song accelerates growth and value for retail clients through customer relevance and advanced analytics. As a Senior Manager for Data & AI in Retail, you will help retailers reinvent marketing and commerce by leveraging data to improve customer experiences and drive growth opportunities.
Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing
No H1B
Responsibilities
Shape and deliver Data & AI strategy for Retail: Develop transformation roadmaps integrating retail datasets (POS, loyalty, e-commerce, supply chain, customer journeys)
Retail-specific analytics: Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines)
Data orchestration: Build Customer 360 architectures unifying CRM, loyalty, e-commerce, and behavioral data into AI-ready pipelines for hyper-personalization
GenAI for retail: Deploy solutions for product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopper journeys
Lead client engagements: Manage large-scale retail AI programs including CDP, analytics platforms, and clean room integrations
Drive business development: Originate offerings such as AI-powered pricing, personalized promotions, and campaign optimization
Build and mentor teams: Lead multidisciplinary teams of data scientists, engineers, and consultants
Be a trusted advisor: Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies
Qualification
Required
12+ years of experience in data, AI, and analytics
5+ years in retail/consumer goods
5+ years experience with retail datasets: POS, loyalty, CRM, e-commerce, social, advertising
5+ years experience with technical expertise:
Modern data stacks: Hands-on knowledge of technologies like Snowflake, Databricks, and Azure Data Services
Cloud platforms: Experience with major cloud platforms such as AWS, Azure, and Google Cloud
Retail content marketing platforms: Adobe Experience Platform, Salesforce CDP, Shopify, Google Marketing Platform
AI and ML: Strong understanding of machine learning principles and experience with AI/ML solutions, including Generative AI
Programming: Exposure to Python, ML libraries, OpenAI/Claude, Hugging Face
Bachelor's degree or equivalent (minimum 12 years work experience)
Preferred
Track record of leading large-scale retail data & AI transformations
Experience deploying AI-powered retail use cases: dynamic pricing, churn prediction, supply-demand optimization
Strong client leadership, executive communication, and commercial acumen
Master's degree in Data Science, AI, Business, or related field
Benefits
Medical
Dental
Vision
Life
Long-term disability coverage
A 401(k) plan
Bonus opportunities
Paid holidays
Paid time off
Company
Accenture
Accenture is a professional services company that provides solutions in strategy, consulting, digital, technology and operations.
10001+ employees
Funding
Current Stage
Public CompanyTotal Funding
$6MKey Investors
Youth Business International
2018-10-01Grant· $6M
2001-07-27IPO
Leadership Team
Christie Smith
Senior Managing Director, Global CEO Transformation: Strategy & Consulting Lead
Jeff Laue
CEO and Senior Managing Director of Accenture Digital Inside Sales
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