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Accenture · 17 hours ago

AI Transformation Senior Manager - Retail

Chicago, IL

Full-time

Hybrid

Senior Level, Lead/Staff, Director/Executive

$132K/yr - $338K/yr

12+ years exp

Accenture Song accelerates growth and value for retail clients through sustained customer relevance. As a Senior Manager for Data & AI in Retail, you will help retailers reinvent marketing and customer experience through advanced analytics and generative AI.

Business Information SystemsConstructionConsultingInformation ServicesInformation TechnologyInfrastructureManagement ConsultingOutsourcing

No H1B

Responsibilities

Shape and deliver Data & AI strategy for Retail: Develop transformation roadmaps integrating retail datasets (POS, loyalty, e-commerce, supply chain, customer journeys)

Retail-specific analytics: Marketing & commerce analytics (campaign measurement, segmentation, demand forecasting, attribution, recommendation engines)

Data orchestration: Build Customer 360 architectures unifying CRM, loyalty, e-commerce, and behavioral data into AI-ready pipelines for hyper-personalization

GenAI for retail: Deploy solutions for product descriptions, chatbot-driven commerce, digital store assistants, and personalized shopper journeys

Lead client engagements: Manage large-scale retail AI programs including CDP, analytics platforms, and clean room integrations

Drive business development: Originate offerings such as AI-powered pricing, personalized promotions, and campaign optimization

Build and mentor teams: Lead multidisciplinary teams of data scientists, engineers, and consultants

Be a trusted advisor: Advise retail CMOs, CDOs, and CIOs on data, AI, and cloud adoption strategies

Qualification

Data & AI strategyRetail analyticsData orchestrationGenerative AICloud platformsModern data stacksAIMLProgrammingClient leadershipExecutive communicationCommercial acumen