Safeway · 1 day ago
Front End Manager
Issaquah, WA
Part-time
Onsite
Mid Level
$28.15/hr - $28.15/hrSafeway is a well-known grocery store chain, and they are seeking a Front End Manager to oversee front-end operations and ensure exceptional customer service. The role includes supervising employees, managing customer relations, and maintaining operational efficiency at the front end of the store.
E-CommerceFood and BeverageGroceryHealth CareInternetRetailShopping
Responsibilities
Champions company and division customer service programs to meet and/or exceed the division’s customer satisfaction measurement goals
Handles customer relations in a positive manner, including effective resolution of customer complaints
Promotes Albertsons/Safeway’s philosophy of personalized service
Provides fast, friendly, courteous and legendary customer service
Improves customer relations and performs checking duties and supervisory functions on cash registers. Serve as backup checker when necessary
Engages in suggestive selling and other sales techniques
Directs and supervises front-end activities including: monitoring customer traffic and service level, coordinating and implementing front end service programs, maintaining cleanliness standards, being proactive in maintaining safety and appearance of front-end
Monitors and is responsible for ordering front-end supplies (bags, Rain Checks, Item Correction Forms, etc.)
Ensures front-end is fully operational and projects a positive image
Handles and is accountable for cash flow and controls including: safe transactions, issues and pickups of monies, tills, approving checks, rain checks, refunds, and monitoring checker money handling policies and procedures
Handles scan system emergency procedures, UPC codes not on file, scan pricing errors and other retail integrity issues
Assists with interviewing and hiring of checkers, courtesy clerks, customer service counter clerks and office/bookkeepers
Assists with training front-end employees (checkers, courtesy clerks, customer service counter and office/bookkeepers) and monitors front-end compliance
Supervises employees assigned, makes recommendations for employment status changes and discipline to Store Director
Responsible for maintaining a constant awareness of customer and employee safety
Enforces dress and grooming standards for all employees
Assists with controlling shrink
Responsible for performing all job duties and responsibilities safely, accurately and with honesty and integrity
Other necessary and required duties as directed and required
Qualification
Required
Strong communication, leadership, team building, interpersonal skills and the ability to maintain composure under pressure
Ability to professionally handle difficult situations while projecting a positive image
Frequently lift and maneuver objects of varying dimensions and weights up to approximately 55 lbs
Ability to stand or walk for long periods of time and ability to move quickly
Ability to operate and troubleshoot store computers and checkstand equipment such as printers, scales, public announcement equipment, scanners and cash registers
Knowledge of interviewing techniques, basic employment law, computer software and the analytic ability to handle administrative details such as planning and scheduling
Ability to supervise others, analyze and gather facts for recommending disciplinary action
Ability to make hiring or promotion decisions
Good understanding of company practices and in-depth understanding of Front End policies and procedures, and the ability to judge and react to business activities
Mental alertness is necessary to ensure safe and accurate completion of work activities
Knowledge of product variety and perishability, safety and sanitation procedures, and department policies and procedures
Ability to present a positive image to the public
Exposure to potential hazards exists with respect to equipment and work aids necessary to perform job duties
Knowledge of basic mathematics and weights and measures
Benefits
Medical
Dental
Vision
Disability
Life insurance
Sick pay (accrued based on hours worked)
PTO/Vacation pay (accrued based on hours worked)
Paid holidays (9 days annually)
Bereavement pay
Retirement benefits (pension and/or 401k eligibility)
Company
Safeway
Shop online for groceries, find out about our grocery stores, get health and nutritional information, and find all recipes and meals ideas.
Founded in 1915
10001+ employees
H1B Sponsorship
Safeway has a track record of offering H1B sponsorships. Please note that this does not
guarantee sponsorship for this specific role. Below presents additional info for your
reference. (Data Powered by US Department of Labor)
Distribution of Different Job Fields Receiving Sponsorship
Represents job field similar to this job
Trends of Total Sponsorships
2025 (247)
2024 (194)
2023 (162)
2022 (282)
2021 (143)
2020 (82)
Funding
Current Stage
Public CompanyTotal Funding
unknown2014-01-30Acquired
1990-05-04IPO
Leadership Team
Randy N Anderson
Division CFO / VP Finance / Head of Finance - Safeway Northern California Division
Delicia Prater
CORPORATE HUMAN RESOURCES COORDINATOR
Recent News
2025-12-10
2025-12-02
2025-11-24
Company data provided by crunchbase