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Oracle · 1 day ago

Senior Cloud Engineer / Specialist (OASE)

Austin, TX

Full-time

Onsite

Mid, Senior Level

$79K/yr - $178K/yr

2+ years exp

Oracle is a world leader in cloud solutions, and they are seeking a Senior Cloud Engineer to support government customer services. This role involves partnering with development teams to build, operate, and improve uptime for Oracle Analytics Cloud Services while also mentoring other engineers and participating in a 24x7 DevOps model.

Data GovernanceData ManagementEnterprise SoftwareInformation TechnologySaaSSoftware

No H1B

Security Clearance Required

U.S. Citizen Only

Responsibilities

Perform DevOps activities to support customers, engineers, and processes through our release cycles as well as production

Respond to incidents, troubleshoot issues and drive to completion, driving and participate in root cause analysis

Perform change management activities ensuring environment operates on latest versions and configurations

Provide full stack support to Oracle Analytics Cloud including

Become expert in Analytic services, to prevent, resolve customer issues effectively and prevent regressions and repeats

Document various processes & run books; update existing processes

Execute, with excellence, delivery of interim patches and hot-fixes as required

Work with various teams to take ownership of and resolve service failure/outages

Monitor metrics and develop ways to improve the CI and CD tools utilized by the team

Follow all best practices and procedures as established by the company

Mentor and train other engineers and seek to continually improve processes

Participate in 24 x 7 DevOps model with on call rotations for daytime, nighttime, and weekends

Other duties as assigned

Qualification

Oracle Cloud InfrastructureCloud services supportLinux/Unix administrationProgramming languagesCI/CD toolsNetworking fundamentalsAgile methodologiesDocumentation skillsSelf-directed workEffective communicationTeam collaboration

Required

US Government security clearance Top Secret/SCI with Polygraph

A BS or MS in Computer Science, or equivalent

Providing cloud networking, infrastructure, and service support, configuration, operations, tools, and processes

Understand networking, and TCP/IP fundamentals and services such as DNS, HTTP, etc

Linux/Unix system administration including system level knowledge of Linux on OCI Gen 2, creating and executing scripts

Experience developing & operating cloud services or large distributed applications in production

Methodical approaches to troubleshooting and solving complex technical problems, reverse engineering existing applications

Producing documentation in support of developed work (KBs, run books, help guides)

Utilizing agile methodologies

Communicating effectively in a team environment

Working with remote and global teams

Working independently and in a self-directed manner

Able to work extended week day and week-end shifts as required for on-call, after hours upgrades, and other duties as assigned

Preferred

Experience supporting multiple cloud services, troubleshooting of customer requirements and product capability, and reporting root cause for product fixes

Knowledge of Oracle Analytics server, BI publisher, Oracle Analytics Cloud; Oracle database, Oracle Autonomous DB, MySQL (experience with MS SQL and/or NoSQL is a plus)

2+ years of experience of running large scale customer facing Web Applications

Oracle Cloud Infrastructure (OCI) or AWS, Azure, GCP compute, storage, and network operational experience

Programming and scripting languages (Python, Ansible, bash, Java Script - additional experience with PHP, Groovy, Java, and/or Go is a plus)

Using CI/CD scripting tools such as Ansible, Puppet, or Chef

Experience in Cloud Native application development using Containers and orchestration (Kubernetes) independently scalable micro-services

Issue tracking and collaboration (Jira and Confluence)

Benefits

Medical, dental, and vision insurance, including expert medical opinion

Short term disability and long term disability

Life insurance and AD&D

Supplemental life insurance (Employee/Spouse/Child)

Health care and dependent care Flexible Spending Accounts

Pre-tax commuter and parking benefits

401(k) Savings and Investment Plan with company match

Paid time off: Flexible Vacation is provided to all eligible employees assigned to a salaried (non-overtime eligible) position. Accrued Vacation is provided to all other employees eligible for vacation benefits. For employees working at least 35 hours per week, the vacation accrual rate is 13 days annually for the first three years of employment and 18 days annually for subsequent years of employment. Vacation accrual is prorated for employees working between 20 and 34 hours per week. Employees working fewer than 20 hours per week are not eligible for vacation.

11 paid holidays

Paid sick leave: 72 hours of paid sick leave upon date of hire. Refreshes each calendar year. Unused balance will carry over each year up to a maximum cap of 112 hours.

Paid parental leave

Adoption assistance

Employee Stock Purchase Plan

Financial planning and group legal

Voluntary benefits including auto, homeowner and pet insurance